Senior Account Manager

Il y a 1 jour

Casablanca, Casablanca-Settat, Maroc IA Group Temps plein

Gratuit avec email ou Google

Enregistrez cette offre et organisez votre recherche

Créez un compte gratuit pour enregistrer des offres d'emploi, créer des alertes et revenir à cette liste depuis votre tableau de bord.

Enregistrer le travail Enregistrer et créer une alerte

Gratuit avec email ou Google

En continuant, vous acceptez nos Conditions d’utilisation & Politique de confidentialité.

We are looking for a Senior Account Manager to support and maintain relationships with clients across the Asia-Pacific (APAC) region. Acting as a key liaison between our clients and global teams, the successful candidate will coordinate with clients and internal teams across different countries and regions, follow up on case developments, and ensure a professional, responsive, and high-quality client experience.

Key Responsibilities
• Manage day-to-day communication, relationship management, and client service for clients across the APAC region, responding promptly to client requests and following up.
• Serve as a key point of contact between clients and internal teams, ensuring that client requirements, feedback, and concerns are accurately communicated and followed through.
• Monitor and follow up on the progress of cases, providing clients with timely updates on developments, key milestones, and next steps.
• Coordinate with our global branch offices and relevant internal teams to facilitate the smooth and timely handling of cases, projects, and other client-related matters.
• Collect, organize, update, and maintain client information, case records, communication logs, and relevant documentation, while assisting with the preparation of client reports and supporting materials.
• Support client meetings, payment and documentation follow-ups, and other client-related activities as required, while providing additional administrative and client service support when needed. Requirements
• Bachelor’s degree or above; degrees in Law, International Trade, Finance, Insurance, English, Business Administration, or related disciplines are preferred.
• At least 3 years of relevant experience in client service, client relationship management, project coordination, or business support. Experience in legal services, consulting, insurance, trade, finance, or other professional services is highly desirable.
• Previous experience working with international clients or in cross-border business environments is preferred. Familiarity with APAC clients and multicultural working environments is an advantage.
• Strong communication, coordination, analytical, and information management skills, with the ability to work effectively with clients, overseas offices, and internal stakeholders to drive matters forward.
• Highly responsible, detail-oriented, and well organized, with strong time management, multitasking, and follow-up skills, and the ability to work effectively in an international environment.
• Strong professional ethics, a client-focused mindset, and excellent teamwork skills. Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook, is required. Language Requirements
• Native-level Mandarin Chinese.
• Excellent written and spoken English, with the ability to communicate effectively in a professional working environment. Location & Working Arrangement
•

Location:
Amsterdam, the Netherlands
• Work arrangement: On-site
• Travel: Occasional business travel is required.

Senior Account Manager

Enregistrez cette offre et organisez votre recherche

Emplois similaires à Casablanca

Villes principales

Amériques

Europe

Asie / Océanie

Afrique

Senior Account Manager

Enregistrez cette offre et organisez votre recherche

Emplois similaires à Casablanca

Villes principales