Emplois de guest service – Rabat

POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to...

Description de l'entreprisePourquoi travailler chez Accor ? Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité. Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du...

Description de l'entreprise Pourquoi travailler chez Accor ? Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité. Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail...

Additional Information Job Number 26136331 Job Category Rooms & Guest Services Operations Location Avenue Inaouin Arribat Center Agdal, Rabat 10000, MoroccoVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may...

Additional Information Job Number 26136264 Job Category Rooms & Guest Services Operations Location Avenue Inaouin Arribat Center Agdal, Rabat 10000, MoroccoVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Assists the Front Office Manager in administering front office functions and supervising staff on a daily...

Additional Information Job Number 26136331 Job Category Rooms & Guest Services Operations Location Avenue Inaouin Arribat Center Agdal, Rabat 10000, MoroccoVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may...

JOB SUMMARY Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures...

Additional Information Job Number 26136264 Job Category Rooms & Guest Services Operations Location Avenue Inaouin Arribat Center Agdal, Rabat 10000, MoroccoVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Assists the Front Office Manager in administering front office functions and supervising staff on a daily...

JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest...

Additional Information Job Number 26133509 Job Category Reservations Location KM 9 Avenue Mohammed VI, Route Dar Essalam, Souissi, Rabat BP 10170, MoroccoVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

Description JOB SUMMARY   Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and...

Description POSITION SUMMARY   Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and...

Description JOB SUMMARY   Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process....

Description JOB SUMMARY   Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the...

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions...

Description POSITION SUMMARY   Our jobs aren’t just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests’ evolving needs. They are not just a beverage enthusiast, but also the host of the space....

Description POSITION SUMMARY   Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of...

Description POSITION SUMMARY   Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage...

Description POSITION SUMMARY   Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time...

About Flat6Labs Flat6Labs is the leading entrepreneurship platform in emerging markets, empowering entrepreneurs to build, launch, and grow transformative ideas through acceleration programs, ecosystem development, and tailored innovation services. For more information, visit www.flat6labs.com. About the Role Flat6Labs' Program Manager | Morocco oversees...