Sales Associate

il y a 1 semaine

Casablanca, Casablanca-Settat, Maroc adidas Temps plein

PURPOSE & IMPACT ON ORGANIZATION:

You contribute to the store sales and adidas profit targets by:

  • Passionately inspiring and serving and selling to our consumers
  • Diligently executing store operations
  • Contributing to a culture of consumer centricity within the store

KEY RESPONSIBILITIES:

  • Actively connect and engage with consumers entering the store
  • Be aware of store KPI's (key performance indicators) and contribute to store sales
  • Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards
  • Use seasonal product and Brand knowledge effectively during consumer interactions
  • Communicate product features and benefits, and unique selling points clearly to address consumer needs
  • Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience
  • Be aware of all omnichannel related sales tools
  • Guide our Consumers through the digital touchpoints in the store
  • Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor
  • Complete sales transactions quickly and accurately while adhering to cash protection procedures
  • Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty
  • Minimize loss in the stockroom and the sales floor
  • Perform all store operations in a safe, effective, and efficient manner
  • Comply with all operational policies and procedures
  • Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards
  • Know the store KPIs and how you personally contribute to them
  • Plays a role in maximizing sales and minimizing loss
  • Keeps an up-to-date awareness of our competitors
  • Offers suggestions and ideas on how to improve operations and processes
  • Collaborate productively and respectfully with team members
  • Communicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performance
  • Seek coaching and learning opportunities to continually improve performance
  • Complete all applicable training programs and effectively apply the learning on the job
  • Seek coaching and learning opportunities to continually improve performance
  • Always work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all

AUTHORITIES:

  • Not Applicable

KEY RELATIONSHIPS:

  • Consumers
  • Peers and Supervisor

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

  • Retail Professional Competencies

MINIMUM QUALIFICATIONS:

  • Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment
  • Basic numeracy, literacy, and verbal communication skills

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