Electrical Equipment Specialist

The role of Field Service Technician I involves providing technical support to customers, ensuring the optimal performance of Trace, X-Ray, CT X-Ray, and Cargo Inspection equipment. This position demands a highly collaborative and adaptable professional who actively contributes to information sharing and peer support.

Main Responsibilities:

• Demonstrate proficiency in interpreting electrical and mechanical schematics to identify root causes of component or assembly failures.
• Develop and maintain expertise across multiple product lines, including Trace, X-Ray, CT X-Ray, and Cargo Inspection Systems.
• Undertake high-priority projects as assigned, maintaining a commitment to excellence and attention to detail.
• Identify and address recurring issues through independent analysis and collaborative problem-solving.
• Utilize business software applications (MS Word, Excel & PowerPoint) to generate precise and informative reports as required.
• Execute on-site troubleshooting, servicing, installation, and repair of Trace, X-Ray, CT X-Ray, and Cargo Inspection equipment with utmost precision and care.
• Maintain meticulous field service logs and filing systems to ensure proper documentation of all service activities from initiation to completion.
• Demonstrate unwavering dedication through productive use of downtime and consistent delivery of service that exceeds both customer and company expectations.
• Conduct thorough follow-up communications with customers to ensure complete satisfaction with completed work.

Key Qualifications:

• Associate's Degree, relevant Trade Certification (electrical, electronic, mechanical), or equivalent Military Training.
• Minimum of 1-3 years of direct involvement in troubleshooting and field repair of electrical and electronic systems and equipment.
• Superior communication skills are imperative.
• Strong customer focus and teamwork orientation are essential.
• Consistent responsiveness to all customer issues is mandatory.

Benefits:

We offer excellent training and opportunities for career growth across the business, both locally and globally. You'll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. We also provide competitive salary ranges and benefits packages to suit your lifestyle.

About Us:

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics.