IT Manager

il y a 2 semaines

Mechouar Casablanca, Casablanca-Settat, Maroc Howmet Aerospace Temps plein

Responsibilities
Howmet Fixations Casablanca is seeking an IT Manager

Specific Responsibilities Include:

  • Alignment with business direction: maintain IT plans and activities, while staying aligned with HFS BU & location objectives.
  • Manage Casablanca major IT projects.
  • Manage infrastructure and IS resources from HFS Casablanca location; to include training and mentoring where necessary.
  • Provide IT support for Casablanca business systems, including process control.
  • General management and monitoring of the location's hardware and software, including purchasing.
  • Site admin/user support role covering the location.
  • Establish and adhere to an IT budget on an annual basis.
  • Lead discussions with vendors/suppliers to effectively satisfy the requirements of the business, driving cost savings.
  • Follow-up & escalation of site issues with the European Customer Service Coordinator, Fujitsu & central teams when required.
  • Coordination/installation of hardware upgrades for out-of-support desktops, laptops & mobile devices.
  • Work within the guidelines of the IT compliance and participate in the assessment process.

Other Duties and Responsibilities:

  • Work alongside engineering departments for Smart Manufacturing implementations to help improve factory processes.
  • Effectively communicate with site management teams, to include weekly meetings and Business Reviews.
  • Utilize analytical tools where necessary to help drive business results.
  • Governance and Reports: work with the IT Lead Team to ensure that plans for new IT systems are reviewed against Howmet's global IT architecture standards and directions.
  • Maintain effective working relationship with other HFS/IT teams
  • Management of Cloud-based solutions, to include corporate 'Cloud Review' process & vendor engagement.
  • Provide Local QAD / MFG/Pro Casablanca 1st level application support: user support and relationship with shared QAD team based in Europe

Qualifications
Education:
Bachelor's degree in Computer Science, Information Technology, or a related field.

Experience and Background:

  • Must have at least 5-10 years of experience in a manufacturing environment
  • Strong knowledge of IT infrastructure, including servers, networks, storage, and security.
  • Excellent communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Fluency in English is required, and fluency in additional European languages is desirable.

Proven interpersonal and leadership abilities to proactively lead a team of managerial and professional people and to interact effectively with individuals and groups both internal and external to the company and at all organizational levels.

Skills

  • IT infrastructure knowledge, PC Clients and Servers
  • Networking (including Cisco OS), VLANs, NAT, Cisco IPT, VMWare, Printers, Active Directory, iOS & Android
  • SQL server 2016/2019 + basic DBA skills
  • ServiceNow ticket escalations for European team
  • ERP 1st Level Support/Escalations
  • Deskside user support
  • Windows operating systems (10+, 2018+)
  • Office 365 applications
  • Microsoft Power Platform (PowerBI, PowerAutomate, etc.)
  • Good interpersonal skills
  • Compliance awareness
  • Leadership training
  • Project management experience
  • Ability to communicate with stakeholders at all levels of the business

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