IT Manager
il y a 1 semaine
Responsibilities
Howmet Fixations Casablanca is seeking an IT Manager
Specific Responsibilities Include:
- Alignment with business direction: maintain IT plans and activities, while staying aligned with HFS BU & location objectives.
- Manage Casablanca major IT projects.
- Manage infrastructure and IS resources from HFS Casablanca location; to include training and mentoring where necessary.
- Provide IT support for Casablanca business systems, including process control.
- General management and monitoring of the location's hardware and software, including purchasing.
- Site admin/user support role covering the location.
- Establish and adhere to an IT budget on an annual basis.
- Lead discussions with vendors/suppliers to effectively satisfy the requirements of the business, driving cost savings.
- Follow-up & escalation of site issues with the European Customer Service Coordinator, Fujitsu & central teams when required.
- Coordination/installation of hardware upgrades for out-of-support desktops, laptops & mobile devices.
- Work within the guidelines of the IT compliance and participate in the assessment process.
Other Duties and Responsibilities:
- Work alongside engineering departments for Smart Manufacturing implementations to help improve factory processes.
- Effectively communicate with site management teams, to include weekly meetings and Business Reviews.
- Utilize analytical tools where necessary to help drive business results.
- Governance and Reports: work with the IT Lead Team to ensure that plans for new IT systems are reviewed against Howmet's global IT architecture standards and directions.
- Maintain effective working relationship with other HFS/IT teams
- Management of Cloud-based solutions, to include corporate 'Cloud Review' process & vendor engagement.
- Provide Local QAD / MFG/Pro Casablanca 1st level application support: user support and relationship with shared QAD team based in Europe
Qualifications
Education:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Experience and Background:
- Must have at least 5-10 years of experience in a manufacturing environment
- Strong knowledge of IT infrastructure, including servers, networks, storage, and security.
- Excellent communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
- Strong analytical and problem-solving skills.
- Ability to work effectively in a fast-paced, dynamic environment.
- Fluency in English is required, and fluency in additional European languages is desirable.
Proven interpersonal and leadership abilities to proactively lead a team of managerial and professional people and to interact effectively with individuals and groups both internal and external to the company and at all organizational levels.
Skills
- IT infrastructure knowledge, PC Clients and Servers
- Networking (including Cisco OS), VLANs, NAT, Cisco IPT, VMWare, Printers, Active Directory, iOS & Android
- SQL server 2016/2019 + basic DBA skills
- ServiceNow ticket escalations for European team
- ERP 1st Level Support/Escalations
- Deskside user support
- Windows operating systems (10+, 2018+)
- Office 365 applications
- Microsoft Power Platform (PowerBI, PowerAutomate, etc.)
- Good interpersonal skills
- Compliance awareness
- Leadership training
- Project management experience
- Ability to communicate with stakeholders at all levels of the business
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