Customer Service Associate

il y a 3 jours

Casablanca, Casablanca-Settat, Maroc Hytech Temps plein

Role and Responsibilities:

  • Provide front-line support to customers via live chat, phone, and email.
  • Respond to queries and resolve client issues regarding products, platforms, and promotions.
  • Handle customer feedback and complaints professionally.
  • Record and update customer data and other relevant information as needed.
  • Assist with documentation and administrative tasks within the department, including translation for customer announcement notices.

Qualifications and Requirements:

  • Preferably with experience in customer support.
  • Willingness to work in shifts, including weekends if required.
  • Proficient in Microsoft Office.
  • Fluent in English (mandatory) and either Spanish, Italia, or Portuguese, both written and verbal.
  • Strong communication skills and a logical, analytical approach to problem-solving.

Benefits and Perks:

  • Transportation allowance.
  • Competitive remuneration package (basic salary + performance-based bonus).
  • Young, passionate, and friendly working environment.
  • Opportunities for rewarding career development with regional exposure.
  • Team-building activities, celebrations (birthdays, events), and free snacks and drinks.

  • Customer Support Associate

    il y a 3 jours

    Casablanca, Casablanca-Settat, Maroc Arrow Electronics Temps plein

    PositionCustomer Support AssociateJob DescriptionAbout US:Join our dynamicCustomer Operationsteam atArrow Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for youAs part of our company´s growth,ARROW Moroccois strengthening its...

  • Quote Services Associate

    il y a 3 jours

    Casablanca, Casablanca-Settat, Maroc Arrow Electronics Temps plein

    PositionQuote Services AssociateJob DescriptionJoin our dynamicProduct Teamat Arrow Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for youAs part of our company´s growth, ARROW Morocco is strengthening its teams and is...

  • Customer Service Lead

    il y a 3 jours

    Casablanca, Casablanca-Settat, Maroc Ecolab Temps plein

    We are looking for a highly experienced Senior Customer Service Lead to elevate our customers' experience. We need someone who can not only lead with expertise but also elevate our customer service standards to new heights.This is a strategic and operational leadership position, building, improving, maintaining relationships with internal and external...

  • Customer Success Associate

    il y a 3 jours

    Casablanca, Casablanca-Settat, Maroc Plutus21 Partners Temps plein

    Casablanca, MoroccoOnsiteApply NowAbout The Job Customer Success AssociatePlutus21 Partners is seeking a Customer Success Associate to join our global team and support customers virtually across regions.This role follows Eastern Standard Time (EST) business hours.Your mission is to maximize the value customers derive from our solutions by delivering...

  • Quote Services Associate

    il y a 3 jours

    Casablanca, Casablanca-Settat, Maroc Arrow Electronics Temps plein

    PositionQuote Services AssociateJob DescriptionAsArrow Global Components (AGC),a part ofArrow Electronics,we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of...

  • Customer Success Associate

    il y a 4 jours

    Casablanca, Casablanca-Settat, Maroc Plutus21 Temps plein

    Job Summary:We are seeking a Customer Success Associate to join our global team and support customers virtually across regions. This role operates during Eastern Standard Time (EST) business hours. Your mission will be to maximize the value customers derive from our solutions by delivering impactful training and ongoing education. You will play a key role in...

  • Bilingual Customer Service Associate

    il y a 3 jours

    Casablanca, Casablanca-Settat, Maroc Hytech Temps plein

    About Hytech:Hytech is a leading management consulting firm headquartered in Australia and Singapore, specializing in digital transformation for fintech and financial services companies. We offer end-to-end consulting solutions and middle- and back-office support to help clients streamline operations and implement cutting-edge strategies. With a global team...

  • Quote Services Associate

    il y a 3 jours

    Casablanca, Casablanca-Settat, Maroc Arrow Electronics Inc Temps plein

    Position: Quote Services AssociateJob Description:As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of...

  • Quote Service Associate

    il y a 3 jours

    Casablanca, Casablanca-Settat, Maroc Arrow Electronics Temps plein

    PositionQuote Service AssociateJob DescriptionArrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2022 sales of $37...

  • Quote Service Associate

    il y a 3 jours

    Casablanca, Casablanca-Settat, Maroc Arrow Electronics Temps plein

    PositionQuote Service AssociateJob DescriptionArrow Electronicsis a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2022 sales of $37...