Partner Commercial Operations Support

Summary
Description
Summary of This Role
Works directly with Partnerships on one or more of the following:

Operational Support for Partner Sales:

• Ensuring partners have the tools and resources they need to sell successfully.

Commercial Process Management:

• Managing workflows like discount approvals, and incentive programs.
• Making sure processes are clear, compliant, and efficient.

Performance Tracking & Reporting:

• Tracking partner sales performance, forecasts, and pipeline.
• Providing insights and reports to leadership to inform business decisions.

Policy and Governance:

• Ensuring that partner deals and activities align with company policies, regulatory policies and commercial terms.

Continuous Improvement:

• Identifying areas where processes, systems, or partner experiences can be improved.
• Working with other teams like IT, finance, and legal to make those improvements happen.

What Part Will You Play?

• Provides (non)routine support to Partnerships, during various phases of the sales cycle. Assists with the coordination of sales activities with other inter-company departments and other partners (vendors) involved in the sales process of individual prospects. Works with Marketing and/or product owners to gather information and materials for sales offerings.
• Creates and provides reports and reporting updates of prospective clients in the sales pipeline in response to requests from members of the Partnerships team and/or senior management.
• Creates and occasionally assists in the presentation of information to internal/external executives, and/or clients. Communicates calendar updates to appropriate parties and prospect updates for the sales/prospect report.
• Remains knowledgeable and up-to-date on the current product/service portfolio and changes/developments within the payments industry. Demonstrates a detailed knowledge of select applications, modules, Value Added Products (VAP) offerings, and/or systems that are being sold by the supported Sales team.

What Are We Looking For in This Role?
Minimum Qualifications

• Relevant Experience or Degree in: No degree Specified
• Typically Minimum 4 Years Relevant Exp
• Related Experience

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position.
• Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.
• Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments.
• Industry Knowledge - Expert knowledge of the payment industry
• Decision Maker - Advanced ability to be an effective problem solver and act quickly to resolve issues
• Communication - Effective listener and communicator who is able to be a reliable strategic partner to the members of the Sales Department