Cash and Clearing Representative

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Are you looking for a career move that will place you in a global financial organization?

By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

The role is responsible for delivering excellent customer service and accurately processing a variety of financial transactions for clients. It is crucial for maintaining the bank's reputation and ensuring compliance with financial regulations in daily operations.

Responsibilities:

• Process customer transactions efficiently and accurately, including deposits, withdrawals, payments, and cashing checks
• Handle cash, balance currency, and reconcile cash drawers at the beginning and end of shifts
• Manage different types of reports for regulator
• Assist customers with account inquiries, resolve basic transaction discrepancies, and provide information as requested by partners and regulators
• Maintain a high level of customer service, building rapport and identifying opportunities to refer customers to appropriate banking specialists
• Adhere to all bank policies, procedures, and regulatory requirements, demonstrating a strong focus on risk management and fraud prevention
• Collaborate effectively with branch team members to achieve operational goals and enhance the customer experience
• Safeguard bank assets by following security protocols and maintaining confidentiality of customer information

Qualifications:

• Previous experience in cash handling, customer service, or a related field is preferred
• Excellent verbal communication and interpersonal skills
• Proficiency in English and French
• Strong attention to detail and accuracy in handling financial transactions
• Basic computer proficiency and ability to learn new systems
• Ability to work effectively in a team environment

What we offer:

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Access to Cafeteria
• Private Medical Care Program and onsite medical rooms at our offices
• Pension Plan Contribution to voluntary pension fund
• Group Life Insurance
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines
• Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Please attach your CV in an English version to your application.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Transaction Capture Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi's EEO Policy Statement and the Know Your Rights poster.