Urgent Opportunity: IT Specialist

il y a 7 heures

Rabat, Rabat-Salé-Kénitra, Maroc Fortrade LTD Temps plein 30 000 $US - 50 000 $US par an

As an IT Specialist, you will be responsible for ensuring the efficiency, reliability, and security of all IT systems and infrastructure across our Moroccan office. This role requires a highly skilled and experienced professional (3+ years) with a strong technical background, proactive problem-solving ability, and a passion for operational excellence. You will act as a key technical point of contact, supporting both local and international teams while contributing to system improvements, infrastructure projects, and security enhancements. Key Responsibilities
• Provide advanced technical support and troubleshooting for hardware, software, and network-related issues.
• Manage, configure, and maintain Microsoft OS, Google Workspace, and Microsoft 365 environments.
• Oversee system security, user access controls, and data backup integrity.
• Support and maintain telephony systems and softphones (SIP, 3CX, ConTAQt, etc.).
• Install, configure, and monitor IT hardware and software to ensure optimal performance.
• Administer and support CRM systems, ensuring stability and smooth integration with other tools.
• Collaborate with international IT teams to implement upgrades, migrations, and automation initiatives.
• Create and maintain comprehensive documentation for systems, procedures, and technical processes.
• Prepare and analyze technical and performance reports, providing insights to management.
• Drive process improvement and contribute to IT strategy discussions to enhance efficiency and user satisfaction.

Profil Recherché

  • 3+ years of proven experience in IT support, systems administration, or technical infrastructure management.
  • Strong expertise in Windows Server, network configuration, virtualization, and cloud environments (Azure, AWS, or Google Cloud).
  • Excellent command of Microsoft 365, Google Workspace, and CRM systems.
  • Solid understanding of cybersecurity principles and best practices.
  • Advanced troubleshooting, diagnostic, and problem-solving skills.
  • Proficiency in Excel, PowerPoint, and data reporting tools.
  • Strong communication and interpersonal skills, with fluency in English (written and spoken).
  • Ability to work independently, prioritize effectively, and manage multiple projects in a fast-paced setting.
  • Proactive mindset with a continuous improvement and learning attitude.

Avantages sociaux et autres

  • Attractive and open salary package, fully aligned with your skills, experience, and performance.
  • A dynamic, multicultural, and high-energy work environment that values innovation, teamwork, and continuous improvement.
  • Career growth and professional development opportunities, with access to diverse technical challenges and global projects.
  • A chance to shape and optimize IT operations within a rapidly expanding international company.
  • Exposure to cutting-edge technologies and collaboration with expert teams across multiple regions.
  • A meaningful role where your technical expertise directly contributes to business success and operational excellence.

Amplitude horaire

Monday to Friday from 9AM to 6:30PM (Fixed weekends off)

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