Senior Travels Coordinator

Location: Casablanca, Morocco

Description

Africa50 is an infrastructure investor and asset manager that contributes to Africa's growth by developing and investing in bankable projects, catalysing public sector capital, and mobilizing private sector funding.

Africa50 has raised over US$1 billion so far from 33 African countries, the African Development Bank, two African Central Banks and Africa's largest pension fund. Africa50 has an independent investment process and seeks to generate commercial risk adjusted returns for its investments across key infrastructure sectors: Energy (including power generation and related parts of the value chain), Midstream gas, Transportation, ICT, Health infrastructure, Education and Fintech.

Purpose of the Role

We are looking for a seasoned and detail-oriented professional to lead travel coordination at a strategic level. This role is pivotal in overseeing the coordination, policy implementation and optimization of corporate travel programs, ensuring cost-effectiveness, compliance, and a seamless experience for travelers. The ideal candidate will drive improvements through data-informed decisions and efficient processes, contributing to overall operational excellence and employee satisfaction.

Principal Responsibilities

Travel Coordination & Oversight
Supervise and oversee the travel booking process carried out by Executive/Team Assistants and Travel Arranngers.
Ensure bookings are aligned with internal policies, entitlements, and budget constraints.
Monitor adherence to travel workflows, timelines, and quality standards.
Act as the central point of coordination for complex or high-level travel issues
Liaison with Travel Agencies and Vendors
Serve as the primary contact for travel agencies and external travel providers (Hotels, Cars Suppliers, Airline companies, etc.)
Ensure the travel agency delivers timely, cost efficient, and policy-compliant services.
Provide feedback and escalate issues from Executive/Team Assistants to the agency.
Oversee invoicing, service level agreements, and resolution of any disputes.
Travel Policy Implementation
Ensure understanding and consistent application of travel guidelines across departments.
Update the travel policy and guidelines as needed and provide clarifications to Executive/Team Assistants and staff.
Organize training or briefing sessions on travel procedures and tools.
Procurement & Vendor Management
Lead the sourcing and contracting process for travel agencies, hotels, and transport providers.
Prepare and manage RFQs/RFPs for travel services, in collaboration with Procurement.
Monitor service providers' performance using KPIs and satisfaction feedback.
Propose vendor optimization strategies to improve quality and cost-efficiency.
Reporting & Process Optimization
Collect data on travel frequency, destinations, costs, and patterns.
Generate regular reports to inform management and support budgeting.
Recommend improvements in the travel process, including tools, automation, and digital workflows.

Candidate Profile

Bachelor's degree in business administration, Hospitality, Travel Management or related field.
10–12 years' experience in corporate travel coordination and management.
Prior experience managing travel agencies or supervising booking processes is essential.
Strong organizational and coordination skills.
Excellent communication and stakeholder management abilities.
High attention to detail and process compliance.
Good problem-solving and negotiation skills with vendors.
Proficiency in Microsoft Office and travel platforms.
Fluency in English and French; other languages are an advantage.

Location

The position will be based in Casablanca, Morocco.

Application

If you are interested in this position, Click here to apply.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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