Store Manager

TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we're inviting you to take yours. Back in 2007, we saw there weren't many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

The Store Manager is responsible for managing the day-to-day retail operations of their applicable store inclusive of sales and service, team leadership and operational excellence.

ROLES AND RESPONSIBILITIES

• Develop and implement strategies to drive sales and key performance indicators
• Manage store P&L by driving top line revenue and strategically managing expense budgets to meet overall profitability goals
• Implement product and visual merchandising directives and techniques to maximize space and drive sales
• Manage and communicate merchandise opportunities to District Manager/ buying team
• Analyze customer profiles, buying trends, and competitive information to impact and drive business
• Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Support new store openings, remodels, pop-ups and special events as needed
• Communicate staffing, merchandising and operational needs to HQ team
• Manage and achieve or exceed all inventory and shrink goals; plan and execute bi-annual Physical Inventory
• Manage inventory control procedures including product receipt, transfers and returns
• Provide direction, feedback and coaching to foster collaboration and productivity
• Recruit, train and retain an exceptional team of support managers and client experience focused associates
• Train and coach team to meet and/or adhere to client service standards and company policies and procedures
• Manage store-level HR functions, including associate scheduling and timecard review / approval
• Manage and maintain store cleanliness and organization, including front of house and stock space

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Experience with back office operations management, visual merchandising and recruitment / training
• Strong written and verbal communication skills
• Ability to manage and mentor a team
• Ability to work effectively and collaboratively with cross-functional teams and stakeholders
• Ability to make decisions independently, or escalate when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

• Bachelor's Degree in Business or related field preferred
• Minimum 2 years' experience in retail store management
• Minimum 4 years' experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

• Work is performed in a retail environment / store
• Walk, sit, stand, bend, reach and move continually during working hours

If your experience is close to what we're looking for, please consider applying Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.

TravisMathew is an Equal Employment Opportunity