Presales Solutions Architect

JOB TITLE:
Presales Solutions Architect - Retail

DEPARTMENT:
Commercial Retail

REPORTING TO:
Senior Solutions Architect

ADDITIONAL INFO:
Frequent travel to customer sites will be required within MEA.

Why Join Us?

Are you passionate about shaping the future of retail technology? Join our dynamic team as a Solutions Architect, where you will design innovative, end-to-end technical solutions that transform the convenience retail experience across the MEA region. Work closely with industry leaders, cutting-edge technologies, and a collaborative team committed to excellence and innovation.

About The Role

As a Solutions Architect, you will play a pivotal role in driving our pre-sales technical strategy and delivering tailored solutions that meet the unique needs of our commercial retail customers. You will bridge the gap between business and technology, leveraging your deep expertise in convenience POS systems, retail automation, and emerging technologies to architect scalable, compliant, and future-ready solutions.

What You'll Do

• Lead pre-sales technical engagements: scope projects, develop demos/POCs, respond to RFI/RFP/RFQ, and craft compelling technical proposals.
• Collaborate with clients and internal teams to gather requirements and design innovative solutions aligned with business goals.
• Advocate for our suite of products and technologies, ensuring seamless integration and customer satisfaction.
• Identify and address unique customer needs by coordinating with product and technical teams.
• Document and share solution designs and best practices for ongoing reference and improvement.
• Develop client-facing demos and contribute insights to product development teams.
• Support product rollouts, provide training, and troubleshoot critical deployments.
• Stay at the forefront of industry trends—fuel retail transformation, payment innovations, loyalty programs, and automation.
• Travel frequently across the MEA region to engage directly with customers and partners.

Education/ Achievements

Required

• Technical degree in Computer Science, Engineering or Mathematics
• Azure or AWS Public Cloud knowledge and related cloud technologies
• High level understanding of XML, JAVA, REST, SOAP…etc
• High level understanding of MS-SQL
• Working knowledge with APIs integration including RESTful APIs

Experience/ Knowledge

• Technical Product/Software certifications an asset
• Has 3 to 5 years of experience in a similar client-facing role
• Has previous experience in a traditional software development or Technical Pre-Sales role.
• Has strong analytical and debugging skills.
• Solution driven, able to grasp new concepts quickly and efficiently, able to work alone or in a team, able to work with no supervision and under pressure
• Excels in a collaborative and cross-functional environment.
• Demonstrates professional communication skills on technical and business-related subjects
• Experience working with payment gateways a major plus
• Excellent time management, organization, and planning skills are essential
• Flexibility to travel as required to meet with clients
• Ability to comprehend and translate complex technical issues and apply to business solutions
• Demonstrate ability to articulate complex technical terms or processes into business language
• Ability to synthesize technical information and apply to business solutions
• Able to set priorities, influence others, and manage customer and partner expectations
• Demonstrated success in customer and partner relationship management
• You are motivated, think outside of the box, and understand the purpose of process and procedures
• Experience with continuous integration and test-driven development methodologies
• Experienced in selling technical solutions is a major plus

Specific Skills

• Deep knowledge of the convenience POS retail business, including industry trends, best practices, and regulatory requirements.
• Experience with convenience POS retail systems, including hardware and software components.
• Extensive Knowledge in Automation, especially Point of Sales.
• Experience in Cloud technologies
• Analytical skills
• High Calibre presentation skills to all client levels, including C-Suite clientele
• Strong interpersonal skills
• Innovator
• Ability to aggregate different technology platforms
• Problem solver
• Displays discipline and logic;
• Uncovers and clearly articulates the problem that needs to be solved.
• Is committed to excellence and understands how daily work impacts the customer
• Highly organized and task and deadline oriented displaying intense sense of urgency
• Dedicated to exceeding customer expectations
• High problem-solving aptitude

WHO IS GILBARCO VEEDER-ROOT

Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.

WHO IS VONTIER

Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at

At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.

Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.

Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.

Together, let's enable the way the world moves