Sales Operations Specialist
il y a 5 heures
Sales Operations Specialist
Job Description:About Us
At Arrow Electronics, we bring innovative technology solutions to market, helping businesses operate efficiently and grow in a constantly evolving global environment. Our collaborative teams work across functions and regions to deliver excellence in logistics, operations, and customer service.
What You'll Be Doing
As a Logistics Operations Specialist, you will be responsible for managing end-to-end import and export operations, ensuring full compliance with local regulations, and supporting smooth delivery and billing processes aligned with project milestones.
Your main responsibilities will include:
Logistics Operations Management
- Oversee import and export activities in compliance with customs and regulatory requirements (ANRT, MCI, COC).
- Coordinate with freight forwarders, carriers, and local authorities to ensure timely shipment and delivery.
- Track inbound and outbound logistics flows and proactively address any operational issues.
Customer Fulfillment, Delivery & Billing
- Prepare and issue delivery notes and invoices upon goods receipt.
- Validate delivery documentation to ensure alignment with agreed terms and project timelines.
- Monitor delivery progress and ensure customer satisfaction through timely and accurate fulfillment.
Logistics Issue Resolution
- Investigate and resolve discrepancies, including missing documentation and invoice mismatches.
- Act as a primary contact for clients regarding logistics and delivery concerns.
- Collaborate with internal teams (Sales, Accounting, Supply Chain) to optimize processes and resolve issues efficiently.
Regulatory Compliance
- Ensure adherence to all local regulations and maintain up-to-date documentation for audits and inspections.
- Manage required permits, certificates, and authorizations related to import/export activities.
Who We're Looking For
We're seeking a detail-oriented and proactive professional with strong organizational and communication skills.
Key qualifications:
- Bachelor's degree in Business Administration, Supply Chain, or a related field.
- 2–4 years of experience in logistics, import/export, or supply chain operations.
- Strong understanding of local regulations (ANRT, MCI, COC) and customs procedures.
- Excellent problem-solving skills and ability to manage multiple priorities.
- Proficiency in Microsoft Office (Excel, Word) and familiarity with ERP systems.
- Fluent in English and French.
What's in It for You
- A full permanent contract with competitive compensation.
- Health insurance and social coverage (CNSS, CIMR).
- An international, fast-paced work environment.
- Opportunities for professional growth and development.
- A collaborative culture where your ideas and impact truly matter.
#LI-FR2
Location:MA-Casablanca, Morocco (Boulevard Damman)
Time Type:Full time
Job Category:Business Support
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