Sales Operations Specialist

il y a 3 jours

Casablanca, Casablanca-Settat, Maroc Arrow Electronics Temps plein 20 000  - 25 000  par an
Position:

Sales Operations Specialist

Job Description:

About Us

At Arrow Electronics, we bring innovative technology solutions to market, helping businesses operate efficiently and grow in a constantly evolving global environment. Our collaborative teams work across functions and regions to deliver excellence in logistics, operations, and customer service.

What You'll Be Doing

As a Logistics Operations Specialist, you will be responsible for managing end-to-end import and export operations, ensuring full compliance with local regulations, and supporting smooth delivery and billing processes aligned with project milestones.

Your main responsibilities will include:

Logistics Operations Management

  • Oversee import and export activities in compliance with customs and regulatory requirements (ANRT, MCI, COC).
  • Coordinate with freight forwarders, carriers, and local authorities to ensure timely shipment and delivery.
  • Track inbound and outbound logistics flows and proactively address any operational issues.

Customer Fulfillment, Delivery & Billing

  • Prepare and issue delivery notes and invoices upon goods receipt.
  • Validate delivery documentation to ensure alignment with agreed terms and project timelines.
  • Monitor delivery progress and ensure customer satisfaction through timely and accurate fulfillment.

Logistics Issue Resolution

  • Investigate and resolve discrepancies, including missing documentation and invoice mismatches.
  • Act as a primary contact for clients regarding logistics and delivery concerns.
  • Collaborate with internal teams (Sales, Accounting, Supply Chain) to optimize processes and resolve issues efficiently.

Regulatory Compliance

  • Ensure adherence to all local regulations and maintain up-to-date documentation for audits and inspections.
  • Manage required permits, certificates, and authorizations related to import/export activities.

Who We're Looking For

We're seeking a detail-oriented and proactive professional with strong organizational and communication skills.

Key qualifications:

  • Bachelor's degree in Business Administration, Supply Chain, or a related field.
  • 2–4 years of experience in logistics, import/export, or supply chain operations.
  • Strong understanding of local regulations (ANRT, MCI, COC) and customs procedures.
  • Excellent problem-solving skills and ability to manage multiple priorities.
  • Proficiency in Microsoft Office (Excel, Word) and familiarity with ERP systems.
  • Fluent in English and French.

What's in It for You

  • A full permanent contract with competitive compensation.
  • Health insurance and social coverage (CNSS, CIMR).
  • An international, fast-paced work environment.
  • Opportunities for professional growth and development.
  • A collaborative culture where your ideas and impact truly matter.

#LI-FR2

Location:

MA-Casablanca, Morocco (Boulevard Damman)

Time Type:

Full time

Job Category:

Business Support

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