Customer Quality Supervisor

il y a 2 semaines

Tanger, Tanger-Tetouan-Al Hoceima, Maroc One Mobility Temps plein 35 000  - 45 000  par an

Join us in enabling creative mobility solutions for a connected world

The Voltaira group is a pivotal player in the automotive industry, and the Voltaira brand is universally associated with top-notch quality and German precision. Our company, headquartered in Pfullingen, Germany, designs and produces Sensor, Connectivity and Electrification solutions. We are enthusiastic about innovating for the future and making a positive impact on global sustainability.

At Voltaira, you will join a vibrant international team of 7,000 members, working together in 12 countries across Europe, America, Asia and North Africa. Step into a culture where inclusivity is the foundation, where your ideas are trusted and supported, where passions are nurtured and where the spirit of collaboration is not only encouraged, but where we shape the future together.

We are looking for

Customer Quality Supervisor

at one of our locations in Fit Voltaira Morocco - in Tangier, Morocco

Your tasks:

Take the next step in your career with us in a global innovative environment:

Processing of customer complaints and alerts:
  • Analyze the Claims /Alerts of customer.
  • Ensure response to complaints within the allotted time.
  • Ensure the weekly update of extern QRM.
  • Participate in internal audit.
  • Customer requirements and satisfaction.
  • Ensure compliance with customer requirements internally.
  • Listen to customer.
Audits and visits:
  • Perform internal audits for your project.
  • Ensure the smooth running and preparation of audits & customer visits.
  • Share audit & visit reports with the team and ensure continuous improvement of actions.
Product and equipment validation:
  • Supervise the performance of audits produced by sampling.
  • Support and control the validation of equipment.
  • Systematically monitor and analyze faults using the file (Failure statistical errors).
Management of deviations and sorting operations:
  • Validate internal and external exemptions.
  • Ensure the follow up on exemptions.
  • Check and validate sorting reports.
Manage the team:
  • Ensure good communication with the team.
  • Involve the team in the objectives of the service.
  • Organize daily interpersonal meetings.
  • Ensure the respect and application of EHS / 5S / QMS rules within his work area.

  • Bac+4 (A double course, technical supplemented by a specialization in quality is desirable)

  • Knowledge of the concepts, tools and methods of quality management

  • Control of guidelines, procedures (internal, external) and client specifications.
  • 5 years' experience in the automotive wiring
  • Bilingual: French /English
Our offer:
  • Attractive salary package
  • Flexible working hours
  • Mobile working
  • Corporate benefits program with many attractive offers
  • Globally operating group of companies
  • Flat hierarchies and short decision-making processes
  • Independent and autonomous work
Are you interested?

We are looking forward to receive your application. If you have any questions in the meantime do not hesitate to contact us. Please apply online in English and use our web portal at

Voltaira group

Tanger Automotive City, Province Fahs Anjra Tanger – Maroc

Business Unit: One Mobility Voltaira

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