Customer Support Consultant, crypto
il y a 1 semaine
Passionate about the world of tech?
What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let's see what it takes
What You Will Do:
- Provide exceptional customer support via chats and emails
- Build positive and long-lasting relationships with customers
- Meet team KPIs
- Always be up-to-date with cutting-edge technology
- Securely work with customers' sensitive information
- Apply the latest and greatest customer happiness practices
- Maintain working knowledge of our client's products and services
- Communicate with developers and other departments of various IT companies
What you need to succeed in this role:
- Native Dutch and English communication skills
- At least 6 months of experience in a customer support role
- Personal or professional experience in crypto/trading/blockchain is a must
- Experience providing support via live chats
- Experience with CRM systems
- Analytical and research skills
- Positive and responsible attitude
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Will be a great plus
- Experience in technical support
Benefits and Perks:
- Flexible schedule
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
Who are we?
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills
Visit our website:
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.
-
Customer Support Specialist
il y a 2 semaines
Maroc Planet Temps plein 40 000 $US - 80 000 $US par anremote typeHybridlocationsPro Hotel Software - Moroccotime typeFull timeposted onPosted Todayjob requisition idJR09664About PlanetPlanet is a global provider of integrated technology and payments solutions for retail and hospitality customers.We create great experiences for the millions of people who use our payments, software, and tax-free solutions every...
-
Consultant Senior Oracle PeopleSoft en Freelance Ref. 006095
il y a 2 semaines
Maroc NOVANCY Temps plein 900 000 - 1 200 000 par anNotre client, un acteur majeur dans son domaine, recherche un Consultant Senior Oracle PeopleSoft pour piloter la transformation de son système. Vous intégrerez une équipe transverse pour moderniser des modules clés dans un environnement exigeant (scale internationale, data critique). Missions PrincipalesConduite de projets : Implémentation, migration...
-
Consultant Expérimenté Reporting Consolidé F/H
il y a 2 semaines
Maroc Deloitte Temps plein 104 000 € - 130 878 € par an« Tous nos postes sont ouverts au télétravail »Rejoindre Deloitte, c'est dire oui à une expérience qui a du sens, celle où les rencontres et les missions vous poussent à grandir chaque jour. C'est évoluer dans un environnement de travail basé sur la confiance, la transmission et l'intelligence collective pour construire l'avenir de nos clients. Un...
-
Sustainability Senior Consultant
il y a 2 semaines
Maroc LaunchX Temps plein 60 000 $US - 80 000 $US par anContext LaunchX is a Venture Builder as a Service, committed to accelerating profitable climate and sustainability solutions across all sectors. Our Sustainability Consulting Practice supports high-growth businesses and institutions in navigating the complex ESG landscape—unlocking strategic value through sustainable business model design, innovative...
-
IT support engineer
il y a 2 semaines
Maroc abas Software GmbH Temps plein 104 000 $US - 130 878 $US par anWe are looking for an experienced IT Engineer to join our team and contribute to the development and support of our IT infrastructure across the Forterro Group.Key ResponsibilitiesProvide on-site and remote support to users for all IT-related issuesEducate users on current and new applications, systems, and servicesEnsure data confidentiality and system...
-
Maroc NOVANCY Temps plein 40 000 $US - 80 000 $US par anWe are looking for a Data Governance Consultant (Arabic speaker) to support the rollout of governance practices and ensure alignment with local requirements.Duration: 4 months Location: Qatar Start: ASAP Accommodation and allowance provided Key Responsibilities:Assist in defining data ownership, lineage, and standards Support training and...
-
Integrations Associate, Proficient in English
il y a 2 semaines
Maroc Avature Temps plein 40 000 $US - 60 000 $US par anFully remote position open to candidates based anywhere in Morocco.Avature offers highly customizable solutions, and each integration is carefully designed according to our customers' diverse needs. Integration Associates work alongside both our integrations team and consultants, playing a key role in the configuration process of each integration.Your...
-
Informatica Consultant – 4-Month Mission – Qatar Ref. 006152
il y a 2 semaines
Maroc NOVANCY Temps plein 90 000 - 120 000 par anWe are seeking an experienced Informatica Consultant to support the development, optimization, and maintenance of data integration processes in a complex enterprise environment.Duration: 4 months Location: Qatar Start: ASAP Accommodation and allowance provided Key Responsibilities:Design and implement ETL workflows using Informatica PowerCenter or...
-
Consultant Devops en Freelance Ref. 006126
il y a 2 semaines
Maroc NOVANCY Temps plein 45 000 € - 60 000 € par anPour le compte de notre client, nous recherchons un Consultant Devops en Freelance.Durée de la mission : Jusqu'à la fin de l'année (renouvelable par tacite reconduction en cas de besoin). Disponibilité : ASAP Missions principales :Automatiser le déploiement et la gestion des infrastructures IT. Concevoir, mettre en œuvre et maintenir des pipelines...
-
Software Implementation Analyst, Proficient in English and French
il y a 2 semaines
Maroc Avature Temps plein 104 000 $US - 130 878 $US par anAvature offers highly customizable solutions, and each implementation is carefully designed according to our customers' diverse needs. Implementation Associates work alongside our consultants and project managers, playing a key role in the configuration process.Your challenges and objectivesAchieve expert-level knowledge of our platform's functionality and...
