Order to Cash team

il y a 2 semaines

Rabat, Rabat-Salé-Kénitra, Maroc HCLTech Temps plein 120 000  - 240 000  par an

HCLTECH

Rabat

CDI

Sur site

il y a 2 heure(s)

Join our team in Rabat As a member of the Order to Cash team at our IT Information Technology company, you will play a crucial role in ensuring the smooth processing of orders and cash transactions. Your attention to detail and commitment to accuracy will directly impact our operations and customer satisfaction.

Role Purpose

The OTC Associate will participate in Account Receivables activities, including contract setup, customer identification, billing, dispute management, and cash collection. The role requires interdependent actions and follow-ups that impact all areas of the OTC process.

Role Specific Requirements

The role involves managing partner/customer queries, cash collection, billing, master data management, backoffice tasks, and potentially query coordination. The associate is expected to demonstrate resilience under pressure, analytical skills, excellent numerical skills, proactive approach towards internal communication, and collaboration with colleagues.

General Requirements

The associate is expected to follow manager's guidance, attend meetings and trainings, deliver trainings to new team members, create and update process documentation, ensure backup coverage, work autonomously, respect working schedules, provide audit evidence, escalate issues, and comply with all business controls, quality, security, and organizational policies.

Organizational Structure

The role reports to the Team Leader, who reports to the Operations Lead, Operations Manager, Site Manager, and Track Manager. Tasks can also be assigned by OTC Subject Matter Experts, Process Leads, Quality/Compliance Leads, Internal Controls, or peers.

Communication Channels

The associate communicates actively with the Management team and colleagues from the immediate team, OTC team, or any other teams on site. They handle emails and system queries from customers on a daily basis and participate in meetings/conference calls with client representatives.

Minimum Education

Bachelor's degree (Bac +3)

Experience

1 to 3 years in a similar role

Required Skills

  • Proficiency in order management systems
  • Excellent attention to detail and accuracy
  • Strong communication and problem-solving skills
  • Ability to work collaboratively in a team setting

Language and Computer Skills

  • Proficiency in French and good command of English are required.
  • Computer literacy in MS Office and customized ERP system is also necessary.

Success Criteria

Timely task completion, high quality in performed activities, achievement of operational targets, self-motivation, ability to work on own initiative, strong organizational skills, and effective communication with all levels and departments involved in the process.

  • Order to Cash

    il y a 1 semaine

    Rabat, Rabat-Salé-Kénitra, Maroc HCLTech Temps plein 20 000  - 25 000  par an

    Join our team in Rabat As a member of the Order to Cash team at our IT Information Technology company, you will play a crucial role in ensuring the smooth processing of orders and cash transactions. Your attention to detail and commitment to accuracy will directly impact our operations and customer satisfaction.Role Purpose:The OTC Associate will participate...

  • Order Entry

    il y a 7 jours

    Rabat, Rabat-Salé-Kénitra, Maroc HCLTech Temps plein 120 000  - 240 000  par an

    Role, Purpose, and ScopeThe main objective of an Order, Entry & Installation agent is to achieve the daily, weekly & monthly targets for his/her group. This is achieved by handling orders and issues in an effective and timely manner in line with policy. Working with other teams, management, and country teams as well as directly with Customers/Partners.Key...

  • Housekeeping - Order Taker (W/M)

    il y a 3 jours

    Rabat, Rabat-Salé-Kénitra, Maroc VENDOM COMPANY Temps plein 20 000  - 25 000  par an

    Description de l'offreAs a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards.You will be responsible for performing the following tasks to the highest standards:Handle team member and guest...

  • Procurement & Purchasing Order Process Specialist

    il y a 2 semaines

    Rabat, Rabat-Salé-Kénitra, Maroc AXA Temps plein 120 000  - 240 000  par an

    Job Description:AXA Global Business Services – AXA GBSAt AXA Global Business Services, we believe in the power of partnerships, leveraging our expertise in business services and technology to support AXA entities in their core insurance operations, support functions, and digitization processes.We are committed to developing fresh and innovative approaches...

  • Procurement & Purchasing Order Process Specialist

    il y a 2 semaines

    Rabat, Rabat-Salé-Kénitra, Maroc AXA Group Operations Temps plein 120 000  - 240 000  par an

    AXA Global Business Services - AXA GBSAt AXA Global Business Services, we believe in the power of partnerships, leveraging our expertise in business services and technology to support AXA entities in their core insurance operations, support functions, and digitization processes.We are committed to developing fresh and innovative approaches that surpass...

  • Inspector Team Leader

    il y a 7 jours

    Rabat, Rabat-Salé-Kénitra, Maroc QIMA Temps plein 40 000  - 60 000  par an

    Company DescriptionAt QIMA, we're on a mission to help our clients make products consumers can trust.Working with over 30,000 global brands, retailers, manufacturers and food growers, we are on the ground wherever products are made. We help businesses secure every step of their supply chain with quality inspections, supplier audits, certifications, and lab...

  • Treasury Analyst

    il y a 2 semaines

    Rabat, Rabat-Salé-Kénitra, Maroc AXA Global Business Services (AXA GBS) Temps plein 120 000  - 240 000  par an

    The department / teamWithin the Accounting Department, Central Treasury is part of Accounting Consolidation team, which gathers two other teams with transversal missions across AXA GO entities (Operational Accounting and IFRS Consolidation).Job purposeThe Treasury Analyst will work hand-in-hand with the Treasury Expert. She/He will be responsible for...

  • Commercial Team Leader

    il y a 2 semaines

    Rabat, Rabat-Salé-Kénitra, Maroc VEO Worldwide Services Temps plein 900 000  - 1 200 000  par an

    Your responsibilities:Coordinating a team of 5-7 purchasing specialists and coordinating the purchasing activity of the team for our Rabat Office;Providing proximity management for the acquisition team;Recruiting, training, evaluation and supervision of the subordinated team;Ensuring the transfer of tasks to team members and problem solving support;Analyzing...

  • Originations

    il y a 2 semaines

    Rabat, Rabat-Salé-Kénitra, Maroc HCLTech Temps plein 150 000  - 250 000  par an

    HCLTechis a global technology company, home to 219,000+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing,...

  • Customer Care Representative

    il y a 2 semaines

    Rabat, Rabat-Salé-Kénitra, Maroc HCLTech Temps plein 150 000  - 250 000  par an

    We are HCLTech, one of the fastest-growing large tech companies in the world and home to 225,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a...