Operations Manager – Head of Department
il y a 2 semaines
We're Hiring:
Operations Manager – Head of Department
About the Company
Based in Casablanca, we are a fast-growing subsidiary of
DXN
, a global leader in direct selling, operating in over 180 countries. We are committed to delivering high-quality health and wellness products while maintaining strong operational excellence.
Job Description
We are looking for an experienced
Operations Manager
to lead the Operations Department and ensure smooth coordination across functions. This role plays a key part in business continuity, regulatory compliance, internal efficiency, and cross-departmental alignment.
Key Responsibilities
- Oversee product registration and regulatory compliance in coordination with local authorities and consultants
- Coordinate closely with supply chain, marketing, and finance to support operational planning
- Conduct market research and pricing analysis to support management decisions
- Supervise HR administrative functions (contracts, records, payroll coordination)
- Oversee sales counter operations and customer service processes
- Monitor operational KPIs and implement process improvements
- Prepare and submit monthly operational reports to headquarters
- Manage operational requests from HQ and ensure timely execution
- Ensure internal procedures and SOPs are properly implemented and followed
Requirements
- Master's degree (Bac +5) in Management, Operations, or related field
- Minimum 5 years of experience in operations or a related managerial role
- Strong organizational, analytical, and problem-solving skills
- Ability to manage multiple stakeholders and priorities
- Fluency in
English and Arabic
(French is a plus)
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