Food And Beverage Captain
il y a 2 jours
We are looking for a dynamic and experienced
Food & Beverage Captain
to lead our front-of-house team within a prestigious luxury hotel environment. The ideal candidate will have a proven track record in delivering outstanding guest service, supervising high-performing teams, and maintaining impeccable standards of food and beverage service. This role requires a hands-on leader who thrives in a fast-paced setting, ensuring operational excellence, team motivation, and an exceptional dining experience that aligns with our brand's reputation for luxury and quality.
Key Responsibilities:
- Supervise and coordinate daily front-of-house service operations.
- Ensure high levels of guest satisfaction through prompt, courteous, and efficient service.
- Assist in managing staff schedules, section assignments, and floor operations during service periods.
- Support and guide service staff, ensuring adherence to grooming, hygiene, and brand service standards.
- Communicate effectively with the kitchen and bar to ensure smooth food and beverage delivery.
- Train and onboard new staff in service procedures and company policies.
- Handle guest complaints and requests professionally, escalating as needed.
- Maintain cleanliness and readiness of dining areas, ensuring tables are properly set and organized.
- Monitor inventory of service supplies and report shortages.
- Uphold compliance with safety, hygiene, and sanitation regulations.
- Contribute to achieving sales targets through upselling techniques and guest engagement.
Qualifications:
- Bachelor's or Diploma in Hotel Management or any relevant field.
- Minimum 2-3 years of experience in Food & Beverage operations within the luxury hotel industry, including at least 1 year in a Food & Beverage Captain role
(required) - Strong leadership and team coordination skills.
- Excellent communication and customer service abilities.
- Detail-oriented with a proactive and professional attitude.
- Fluent in English; knowledge of Arabic or Russian is an advantage.
- Flexible to work shifts, weekends, and public holidays.
Benefits:
- Competitive Salary
- Food, Accommodation and Transportation will be provided by the employer
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