Application Support Engineer
il y a 2 semaines
We are hiring: Application Support Engineer (Morocco)
An international company operating in the technology sector is looking for an
Application Support Engineer
to join its team in Morocco.
Key Responsibilities
- Provide Level 2 technical support for clients after implementation.
- Monitor and resolve application incidents (SQL, logs, integrations).
- Manage configuration, application performance, and availability.
- Contribute to releases, updates, and maintenance procedures.
- Document processes (runbooks, FAQs, user guides).
- Collaborate with product and engineering teams to escalate and resolve defects.
Profile
- Bachelor's degree in Computer Science (or equivalent).
- 3–7 years of experience in application support or software engineering.
- Proficiency in SQL and at least one programming language (C#/.NET, Java, Python, JavaScript/TypeScript).
- Strong knowledge of cloud environments, CI/CD, and observability tools (logs, metrics, traces).
- Familiarity with SSO/OIDC/SAML and REST API integration.
- Fluent in French and English (Arabic is a plus).
- Willingness to travel up to 15%.
Why this opportunity ?
You will have the opportunity to work in an international environment, contribute to innovative projects, and play a key role in ensuring the stability and performance of critical applications.
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