Field Verification Officer
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Experience:
1–4 Years
Location:
Casablanca, Morocco
About the Role
We are looking for reliable and detail-oriented Field Verification Officers to support our verification operations in Casablanca, Morocco. The role involves conducting field visits and phone-based checks to verify residential addresses, employment details, educational qualifications, and supporting documents. The ideal candidate should be comfortable travelling for field visits, communicating professionally with individuals and organizations, and accurately recording verification findings.
Key Responsibilities
• Conduct field visits to customer or employee locations for address verification.
• Verify employment details by visiting company offices or workplaces when required.
• Support education and document verification activities.
• Conduct phone-based verification checks with relevant individuals and organizations.
• Collect and verify accurate information during field visits.
• Capture required photographs and field evidence using mobile applications.
• Update verification details and case information accurately in the system.
• Prepare and submit accurate verification reports within the required timelines.
• Identify and report discrepancies, incorrect, incomplete, or unclear information to the Operations Team.
• Maintain strict confidentiality and data privacy when handling personal and employment information.
• Follow established verification procedures, quality standards, and operational guidelines.
• Manage assigned cases independently and complete verification activities within agreed timelines. Requirements
• 1–4 years of relevant experience in Field Verification, Banking, Telecom, Collections, Field Sales, Investigation, Background Verification, or similar roles.
• Must hold a bachelor's degree.
• Comfortable travelling within Casablanca and surrounding areas as required.
• Own vehicle and a valid driving licence are preferred.
• Basic knowledge of smartphones, mobile applications, and digital reporting tools.
• Good communication skills in French and Arabic.
• Basic English communication skills are preferred.
• Ability to work independently with minimal supervision.
• Comfortable interacting professionally with customers, employees, companies, and other third parties. Key Skills
• Honest, reliable, and responsible approach to work.
• Strong attention to detail and accuracy.
• Good time management and organizational skills.
• Ability to work independently in a field environment.
• Good communication and interpersonal skills.
• Strong reporting and documentation skills.
• Ability to identify discrepancies and escalate issues appropriately.
• Comfortable using mobile applications and digital reporting tools.
• Professional and respectful approach when conducting verification checks. Preferred ExperienceCandidates with experience in any of the following areas will be preferred:
• Field Verification / Background Verification
• Banking
• Telecom
• Collections
• Field Sales
• Investigation
• Customer Verification
• Field Operations
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