CUSTOMER SERVICE ASSOCIATE IV

Il y a 4 jours

Maroc TE Connectivity Temps plein
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview Strengthens customer relationships by acting as a liaison between customer and any internal points of contact. Job Requirements
• Managing backlog orders and open orders; communicating late deliveries to the customer and internal teams as required.
• Investigating credit and debit requests and queries to issue credit/debit as necessary.
• Answering technical queries from customers using online technical references and to offer alternatives using available resources.
• Driving corrective actions and improvement projects that will raise customer satisfaction levels. What Your Background Should Look Like Typically requires 0-2 years of related work experience. Requires high school diploma. Completion of an AA degree or equivalent is preferred. Competencies Values: Integrity, Accountability, Inclusion, Innovation, Teamwork