Operations Manager
il y a 1 mois
**StayHere recherche un Operations Manager expérimenté pour diriger la gestion quotidienne de son complexe d'appart-hôtels à Casablanca.**
**Sommaire :**
Recherche d'un Operations Manager expérimenté pour diriger la gestion quotidienne de notre complexe d'appart-hôtels à Casablanca, avec une forte capacité à gérer les opérations, à superviser les équipes et à assurer une excellente satisfaction client.
**Mission :**
Nous recherchons un(e) candidat(e) ayant une expérience significative dans le secteur de l'hôtellerie, avec une forte capacité à gérer les opérations, à superviser les équipes et à assurer une excellente satisfaction client. Les responsabilités incluent :
* Recruter, former et gérer le personnel
* Mettre en place des procédures opérationnelles efficaces
* Assurer une excellente expérience client et maintenir des standards de qualité élevés
* Gérer les budgets, les prévisions et les rapports financiers
* Collaborer avec les départements de vente et marketing pour maximiser l'occupation et les revenus
* Assurer la conformité avec les réglementations locales et les normes de sécurité
* Expérience préalable en tant que Operations Manager dans l'hôtellerie, de préférence avec une expérience de pré-ouverture
* Solides compétences en gestion d'équipe et en leadership
* Excellente maîtrise des opérations hôtelières et des pratiques de gestion
* Capacité à travailler sous pression et à respecter les délais
* Excellentes compétences en communication et en relations interpersonnelles
* Connaissance des outils de gestion hôtelière et des logiciels de réservation
* Maîtrise du français et de l'anglais ; la connaissance de l'arabe est un plus
**A propos de StayHere :**
StayHere est un groupe 100% Marocain ayant comme mission de révolutionner l'hospitalité à travers des expériences d'hébergement innovantes et authentiques. Avec un portefeuille de plus de 200 unités de location à Rabat, Casablanca et Agadir, nous sommes animés par un désir ardent d'offrir à nos hôtes des standards d'excellence incomparables. StayHere se distingue par son équipe jeune, dynamique et professionnelle, qui valorise le leadership, la créativité et l'impact. Nous offrons également des avantages et des opportunités de développement professionnel et personnel pour permettre à nos collaborateurs de s'épanouir et de se réaliser.
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