Customer Service Representative

il y a 2 jours


Rabat, Rabat-Salé-Kénitra, Maroc Foorsa Temps plein 15 000  - 25 000  par an

About Foorsa

Foorsa (فرصة) is Morocco's #1 study-abroad agency — helping thousands of students achieve their dream of studying in China and beyond. With offices in Rabat
and
China
, our mission is to guide every student step by step — from choosing a university to settling in abroad.

We're growing fast and looking for passionate, empathetic
Customer Service Representatives
to join our vibrant team

Your Mission

As a
Customer Service Representative
, you'll be the friendly face (and voice) of Foorsa — guiding students through every stage of their journey.


You will:

  • Handle student inquiries.
  • Guide students step-by-step from application to visa and travel
  • Follow up with assigned students to ensure smooth onboarding
  • Solve problems efficiently and communicate updates clearly
  • Collaborate with the Sales, Admissions, and Marketing teams

What We're Looking For

Excellent communication in
Arabic
, and
English
(
French
is a plus)

A caring and patient personality — students come first

Strong organizational skills and attention to detail

Comfort with digital tools (CRM, Google Workspace, )

Experience in customer service or education (preferred but not required)

What You'll Gain

Competitive salary + performance bonuses

Continuous training & career growth opportunities

A dynamic, multicultural team

The joy of helping students change their lives



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