Inbound customer advisor
il y a 19 heures
Inbound Customer Advisor – English-Speaking Market
Location: Rabat (Youssoufia District)
Schedule: Rotational Shifts (Inbound Calls)
Salary: 8,000 MAD net/month + Performance Bonuses + Regular Financial Incentives
Job Description
We are looking for a motivated and customer-oriented Inbound Customer Advisor to join our team in Rabat.
You will be responsible for handling incoming calls, providing accurate information, and ensuring an excellent customer experience.
Main Responsibilities
Manage and respond to inbound customer calls
Provide clear, accurate, and professional information
Identify customer needs and offer appropriate solutions
Meet quality and performance targets
Profile Requirements
Previous experience in a call center (mandatory)
Excellent English communication skills (spoken and written)
Strong customer service and interpersonal abilities
Positive attitude, team spirit, and motivation to succeed
What We Offer
Competitive salary: 8,000 MAD net/month
Performance-based bonuses and regular financial challenges
Permanent contract (CDI) with CNSS from the first day
Two-week paid training on products, tools, and customer service methods
Opportunities for professional growth within a dynamic team
How to Apply
If you are fluent in English and passionate about customer service, we would love to hear from you.
Apply now and join a company that values professionalism, performance, and career development.
Job Type: Full-time
Pay: 8,000.00DH - 16,000.00DH per month
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