Food and Beverage Supervisor

il y a 4 jours

Maroc Mohammed VI Polytechnic University Temps plein 150 000  - 250 000  par an

Located at the heart of the future Green City of Ben Guerir, Mohammed VI Polytechnic University (UM6P), a higher education institution with international standards, is established to serve Morocco and the African continent. Its vision is honed around research and innovation at the service of education and development. This unique nascent university, with its state-of-the-art campus and infrastructure, has woven a sound academic and research network. Its recruitment process is seeking high quality academics and professionals in order to boost education, in respect of international academic standards, in the metropolitan area of Marrakech.

The School of Hospitality Business Management (SHBM) at Mohammed VI Polytechnic University is calling for applications for the position of « F&B Supervisor » in perspective of its upcoming year.

JOB DESCRIPTION AND DUTIES:
Reporting to the F&B Instructor / F&B Director, the Supervisor is responsible for ensuring the smooth running of the outlet, effectively managing his/her team, improving guests satisfaction, maintaining a safe and sanitary working environment and ensuring that only quality products are served.

The F&B Supervisor is required to facilitate SHBM students learning on the job by sharing his/her expertise and acting as a role model.

The scope of this mission includes:

  • Conduct service briefings and debriefings

  • Assign tasks and workstations

  • Acknowledge and welcome guests warmly.

  • Serve food and drinks to guestss in accordance with SHBM standards and procedures

  • Thank guests at the end of their experience and give a fond farewell

  • Take guests reservations

  • Assist guests table seating

  • Ensure that guests are served within the expected time.

  • Present the Menu and describe the dishes/cocktails and their ingredients

  • Interact with guests in accordance with the SHBM service sequences

  • Apply service techniques correctly at all times and serve with enthusiasm.

  • Set up tables according to the type of event

  • Tip all orders on the POS system before serving.

  • Communicate with the Chef regarding menu, waiting time and product availability.

  • Communicate to the Chef guests requests (allergies, diets and other special requests).

  • Check guests' satisfaction after each dish or drink

  • Clear tables according to standards and ensure that clearing is done correctly at the stewarding zone.

  • Maintain cleanliness of work areas, dishes, glasses, etc. throughout the shift.

  • Present a correct and accurate final bill to the guest.

  • Ensure that the outlet is always clean and organized, both front and back office.

  • Work with SHBM students and F&B Instructors to ensure that the restaurant reaches its full potential.

  • Ensure that the opening and closing tasks of the outlet are carried out properly

  • Monitor and optimize F&B costs and revenues related to the outlet.

  • Ensure that the standards & procedures (SOPs) are systematically applied.

  • Carry out end of month inventories (OS&E/Linen/Goods).

  • Play an active role in the mentoring and development of SHBM students and new recruits.

  • Perform special functions organized by SHBM and UM6P.

  • Perform any other duties as assigned by the F&B Instructor or F&B Director.

QUALIFICATIONS AND APPLICATION REQUIREMENTS:
Pre-requisites:

  • Higher degree in the Food & Beverage field

  • Great knowledge of food and beverage service

  • Good level of English and French proficiency

  • Thorough knowledge of hospitality operations

  • Minimum 8 years of professional experience

  • International experience (or international company experience) in the hospitality industry

  • Strong organizational skills

Preferred skills:

  • Capacity to demonstrate professionalism and act as an example for the students

  • Proven track record in a hospitality school or hotel of similar standard in similar capacity

  • Ability to adhere to SHBM & UM6P's values

  • Positive attitude and an open-minded approach to cultural diversity.

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