Senior Cargo Agent

il y a 3 jours

Casablanca, Casablanca-Settat, Maroc Emirates Temps plein 15 000  - 30 000  par an

Job Purpose
Provide existing and potential customers with a superior and consistent quality service, both directly and in conjunction with GHA. Provide information and system support to customers with regard to rates, details, bookings, connections, regulations and other enquiries and oversee the service from GHA.

  • Monitor and oversee the service provided by GHA to ensure it is in line with EK standards, including build instruction, maximisation of available space, load control, safety and ad hoc flight instruction
  • Monitor import cargo receipt and breakdown; resolving any related issues
  • Prepare and verify accurate cargo documentation, including monitoring of consignment status and ensuring correct documentation is available in accordance with local regulation and company policies
  • Update flight handling reports including identification and monitoring of irregularities and discrepancies
  • Dispatch post flight information to the correct departments in a timely manner.
  • Receive and process cargo telephone reservations in a prompt, accurate and efficient manner
  • Resolve customer queries, complaints and claims, including those escalated by Cargo Agents
  • Complete administrative duties as directed by the Cargo Supervisor/Officer, including data entry, statistics and reports
  • Provide support, guidance and coaching to Cargo Agents
  • Provide operational support and cover operational duties as directed by the Cargo Supervisor/Officer e.g. freighter

Educated to at least GCSE standard or equivalent

Experience
A minimum of 3 years? experience in an Airline / Cargo Operations environment, including at least 2 years as a Cargo Agent (or equivalent)

Qualification

Knowledge of Dangerous Goods regulations and ideally hold a DG certificate

Knowledge of Weight & Balance procedures and Live Animal Regulation

PC based skills including Microsoft Word/ Excel/ E-mail.

Fluency in English and the language of the country you are working is essential.

Other job related information

Shift pattern

The job holder is also responsible for adhering to the relevant health and safety requirements and safe working practices applicable to their employment.

Must have the right to work and live in Morocco

Salary & benefits

Competitive Salary

  • Cargo Supervisor

    il y a 3 jours

    Casablanca, Casablanca-Settat, Maroc Emirates Temps plein 30 000  - 60 000  par an

    Job PurposeProvide existing and potential customers with a superior and consistent quality service, both directly and in conjunction with GHA. Ensure efficient day to day operations within the location by guiding and directing the team and ensure adherence to EK SkyCargo procedures.Plan, organise and co-ordinate the operational activities to ensure optimal...

  • Customer Service Maritime

    il y a 2 semaines

    Casablanca, Casablanca-Settat, Maroc Groupe BBL Temps plein 1 200 000  - 2 400 000  par an

    CE QUE NOUS VOUS PROPOSONSDans le cadre d'une création de poste, vous intégrez notre entité BBL CARGO Maroc, plus précisément à Casablanca. Dans ce cadre, vos missions seront les suivantes :Etablir les cotations de transport international de fret maritime, dans le respect de la réglementationMettre en place des SOP Négocier les achats spot auprès...

  • Agent Immobilier Opérationnel

    il y a 3 jours

    Casablanca, Casablanca-Settat, Maroc EXTRA Immobilien Gruppe GmbH Temps plein

    ous apportez la puissance commerciale et l'expérience du marché local ; nous apportons une marque allemande forte, un back-office et une équipe expérimentée. Type de collaboration : Mandataire indépendant (agent commercial), 60 % commissionLieu : Casablanca (centre et quartiers clés) Démarrage : dès que possibleLangues : Anglais obligatoire,...

  • Agent de Transit Aérien Import

    il y a 3 jours

    Casablanca, Casablanca-Settat, Maroc Groupe BBL Temps plein 30 000  - 60 000  par an

    CE QUE NOUS VOUS PROPOSONSAu sein de notre filiale BBL Cargo, vous êtes en charge des formalités administratives liées aux transports de biens et de marchandises et vous assurez le suivi des dossiers d'affrètements correspondants. Dans ce cadre, vos missions cohérentes à :Assurer l'ouverture et le traitement des dossiers import aérienContacter les...

  • Ingénieur IA Senior H/F

    il y a 3 jours

    Casablanca, Casablanca-Settat, Maroc Crédit du Maroc Temps plein 900 000  - 1 200 000  par an

    Référence de l'offre Référence Type de métierFonctionnement de l'entreprise - Développement informatique Intitulé du posteIngénieur IA Senior H/F Type de contratCDI Poste avec managementNon CadreOui Mission Dans le cadre de la création de l'IA Lab, l'Ingénieur IA Senior contribuera à l'expérimentation de solutions intelligentes ayant un...

  • Sales Development Senior Specialist Morocco

    il y a 15 heures

    Casablanca, Casablanca-Settat, Maroc CMA CGM Temps plein 40 000  - 120 000  par an

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...

  • Senior AI Engineer

    il y a 1 semaine

    Casablanca, Casablanca-Settat, Maroc Syensqo Temps plein 30 000  - 60 000  par an

    Syensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the...

  • Coach agile

    il y a 1 semaine

    Casablanca, Casablanca-Settat, Maroc WIRKY Group Temps plein 900 000  - 1 200 000  par an

    Pour le compte de notre client, nous sommes à la recherche d'un Coach agile sénior.Prérequis du poste:Diplôme Bac+5 en informatique, ou équivalentUne expérience significative dans un rôle de coaching Agile ou dans un rôle de leadership au sein d'équipes Agile.Le Coach Agile Senior aura pour mission opérationnelle d'accompagner les équipes dans...

  • Senior AI Engineer

    il y a 1 semaine

    Casablanca, Casablanca-Settat, Maroc Red Nucleus Temps plein 120 000 $US - 180 000 $US par an

    Red Nucleus is hiring an AI Innovation Engineer to join our global team This is a full-time, remote position open to candidates based in India or Casablanca, Morocco.About Red NucleusOur purpose is advancing knowledge to improve lives. We succeed by being the premier provider of strategic learning and development, scientific advisory services, and medical...

  • Senior AI Engineer

    il y a 3 jours

    Casablanca, Casablanca-Settat, Maroc Red Nucleus Temps plein 80 000 $US - 120 000 $US par an

    Red Nucleus is hiring an AI Innovation Engineer to join our global team This is a full-time, remote position open to candidates based in India or Casablanca, Morocco.About Red NucleusOur purpose is advancing knowledge to improve lives. We succeed by being the premier provider of strategic learning and development, scientific advisory services, and medical...