Marketing Operations Assistant

Who we are:

Onclusive is a global partner for PR and communications success. We merge industry-leading data science with top-tier consultancy and state-of-the-art PR workflow tools. Our technology, insights, and expertise navigate the complex, fast-paced media landscape, empowering brands and agencies to effectively manage, monitor, and measure their communications activities.

With offices in major cities including London, New York, Paris, Grenoble, Singapore, Italy, Rabat, Madrid, Amsterdam, and Mumbai, Onclusive serves a diverse clientele worldwide. We are proud to include US-based earned media and broadcast monitoring expert Critical Mention, as well as the world-renowned social media platform Digimind, as part of Onclusive.

Job title: Marketing Operations Assistant

Function: Marketing Operations

Location: Rabat

About the Role:

In support of our growth, Onclusive is looking for a bilingual English & French Marketing Operations Assistant to join our dynamic Marketing Operations team in Rabat, Morocco.

Reporting directly to the head of Marketing Operations in Onclusive Rabat, you will have the global mission of supporting the marketing and sales team.

Key responsibilities include:

• Lead qualification: Gather information about the lead, verify that the information provided is correct and assign every lead according to our market groups.

• Sales support: Prepare a list of potential leads with contact info (email, phone, ...) and import the list into our CRM data.

• Email marketing: Generate qualified leads through content, webinars and events campaigns.

• Support on data cleansing to optimise efficiency : Standardize, deduplicate, and update contact information.

• Data Segmentation: Create targeted segments based on demographics, behaviour, and other relevant criteria to enable personalized marketing campaigns.

• Marketing Automation Implementation: Design and implement automated workflows for lead nurturing, customer onboarding, and other marketing processes.

• Technology Stack Management: Evaluate, implement, and manage marketing technology tools to support marketing and sales.

• Marketing Performance Reporting: Create and distribute regular reports on marketing performance metrics.

What do you bring?

• Master Degree (Bac 5) in business, marketing, or other related field;

• Complete professional fluency in English and French;

• Proficiency in Hubspot or SalesForce;

• Excellent written and verbal communication skills;

• Ability to organize and follow-up on multiple tasks/details with accuracy and timeliness;

• Autonomous and result driven (history of achieving ambitious targets);

• Ability to work under pressure in a competitive industry/rapidly changing environment;

• Ability to work in a highly dynamic environment and is open to change in responsibilities, workflows, as needed by the business;

• You want to join a young, dynamic team where you can have a real impact and quickly progress towards more senior roles.

What do we offer?

We offer a fantastic opportunity to participate in the development of a revolutionary company open to what's trending in all industries worldwide, as well as:

• An incredible work environment – fun, casual, high energy, and fast-paced.

• Opportunity to work in the world of PR & Communication with an international team of passionate professionals.

• Rapidly developing business, you will be a key part of the expansion.

• Access to tailor-made training with Onclusive Academy & Coursera, as well as through your manager and colleagues.

• Full Onboarding with role plays to make you ready for all scenarios.

• Offices in the heart of Rabat close to all commodities.

• Supplementary health insurance coverage.

• Retirement plan .

• Up to three days of homeworking per week.

Onclusive seeks to attract top talent and proudly stands as an equal opportunity employer. We value diversity and are dedicated to cultivating an inclusive environment for all our employees.