Remote English Customer Service Representative

il y a 4 jours

Casablanca, Casablanca-Settat, Maroc Aptitude 360 Temps plein 104 000 $US - 130 878 $US par an

Remote English Customer Service Representative(Independent Contractor | Full-Time)

About Us

Aptitude 360 is a remote, customer-focused inbound call center specializing in voice support. We're hiring enthusiastic and experienced English-speaking agents to join our growing team.

Position Overview

As a Customer Service Representative, you'll provide friendly, accurate support to customers through inbound calls. You'll work remotely as an independent contractor with a flexible schedule.

Schedule

  • Full-time
  • 8 hours/day, 5-6 days/week
  • Flexible shifts

Responsibilities

  • Handle inbound customer calls professionally and efficiently
  • Respond to customer emails in flawless English and French
  • Use multiple web-based systems to resolve customer needs
  • Provide accurate, timely responses
  • Maintain high service standards and meet performance targets

Requirements

  • 2+ years in a customer service or call center environment
  • Excellent written and spoken English communication skills
  • Comfortable using multiple systems and web tools
  • Reliable computer with updated software
  • High-speed internet connection (suitable for VoIP/cloud tools)
  • High school diploma or equivalent
  • Proficient in Microsoft Office (Word, Excel, Outlook)

What We Offer

  • Guaranteed hourly pay
  • Work-from-home flexibility
  • Supportive and inclusive virtual work environment
  • Opportunities for growth and future contracts

How to Apply

Please upload your English-language resume to be considered. Applications submitted in other languages will not be reviewed.

Job Type: Full-time

Contract Length: Indefinite-Term Contract

Start Date: Immediate

Job Type: Full-time

Experience:

  • Customer Service: 2 years (Required)

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