Bilingual customer service specialist
il y a 2 jours
Due to our continued growth and success, we are expanding our team in Morocco. We are seeking to hire bilingual Customer Service Specialists. The Customer service specialist will handle customer relationships through chat and phone interactions, resolving issues, recommending products and ensuring all appropriate follow-up to confirm complete customer satisfaction. We are seeking candidates who demonstrate strong written and verbal communication abilities in both English and French. The company offers a structured program designed to help employees progress in their careers by providing opportunities for skill development, training, and potential promotion within the organization, allowing them to move into more challenging and rewarding roles over time. WHAT WE OFFER (WHY YOU SHOULD JOIN OUR TEAM?) Career growth and development with our Advancement program. Full-time paid training and our trainers will teach you everything you need to reach your potential. Stability of employment, social benefits and stimulating performance premiums. A diverse, equitable and family-friendly work environment.
Profil Recherché
QUALIFICATIONS
Excellent customer service with superb communication skills with a passion for helping people.
Ability to provide attentive, courteous and efficient customer service through the quality of your service delivery.
A strong enthusiasm and drive to actively promote and sell products or services.
Assist and advise customers with solutions adapted to their needs.
Ability to work in a fast-paced, computer environment with strong organizational and time management skills.
Proven problem-solving skills and technical aptitude.
Punctuality and respect for work schedules.
Avantages sociaux et autres
CNSS + AMO + Private insurance
Paid training
Transport provided for shift ending from 9PM to 7AM
Full-time position
Rotating shifts (1 PM - 2 AM) – Evening Shift
Net salary + bonuses
Hourly wage with bonuses
Amplitude horaire
Rotating shifts (1 PM - 2 AM) – Evening Shift
-
Ecommerce Customer Service Representative
il y a 7 jours
Casablanca, Casablanca-Settat, Maroc MS2 Global Temps plein 70 000 - 84 000 par anPOSITION: Ecommerce Customer Support SpecialistLOCATION: Remote, working with a Canadian RetailerHOURS: EASTERN STANDARD HOURS WEEKDAYS/WEEKENDS SHIFTSFIXED TERM: CONTRACT OCT 27th 2025 to JAN 30th 2026SALARY: 7000 MAD/MONTH PLUS 10% COMPLETION BONUSMS2 Global is a boutique consulting firm that specializes bilingual talent in customer service, ecommerce,...
-
Bilingual customer service advisors
il y a 2 semaines
Casablanca, Casablanca-Settat, Maroc Fusion Temps plein 65 000 - 130 000 par anJoin our dynamic and multicultural team supporting Canadian French-speaking customers If you're passionate about customer service and familiar with the Canadian culture and communication style, we'd love to meet you. Your Mission: Provide high-quality customer support in French and English (via phone, chat, or email) for the Canadian market. Handle customer...
-
Bilingual customer service advisors
il y a 2 semaines
Casablanca, Casablanca-Settat, Maroc Callcenterservices Temps plein 65 000 - 130 000 par anJoin our dynamic and multicultural team supporting Canadian French-speaking customersIf you're passionate about customer service and familiar with the Canadian culture and communication style, we'd love to meet you.Your Mission:Provide high-quality customer support in French and English (via phone, chat, or email) for the Canadian market.Handle customer...
-
Bilingual Customer Service Associate – Italian/English
il y a 2 semaines
Casablanca, Casablanca-Settat, Maroc Hytech Temps plein 20 000 - 40 000 par anRole and Responsibilities:Provide front-line support to our customers via live chats, phones, and email.Answering queries and resolving client issues regarding our products, platforms, and promotion.Address customer feedback as well as complaints professionally.Record and update customer data and other relevant information when necessary.Supporting...
-
Specialist Advanced Customer Service Location
il y a 2 semaines
Casablanca, Casablanca-Settat, Maroc LEONI Temps plein 120 000 - 240 000 par anDescription de l'entrepriseLEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 85,000 employees in 23 countries and generated consolidated sales of EUR 5 billion in 2024Description du posteManages day-to-day customer service for selected customers (one...
-
Specialist Advanced Customer Service Location
il y a 1 semaine
Casablanca, Casablanca-Settat, Maroc LEONI Temps plein 150 000 - 250 000 par anDescription de l'entreprise LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 85,000 employees in 23 countries and generated consolidated sales of EUR 5 billion in 2024 Description du posteMonitors customer satisfaction and coordinates actions in case...
-
Specialist Advanced Customer Service Location
il y a 2 semaines
Casablanca, Casablanca-Settat, Maroc LEONI Temps plein 150 000 - 250 000 par anCompany Description LEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry. With around 87,000 employees in 21 countries and EUR 5 billion in sales in 2024, we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.We believe that meaningful connections...
-
Customer Support Opérations Manager
il y a 1 semaine
Casablanca, Casablanca-Settat, Maroc Y STRATEGIE Temps plein 120 000 - 180 000 par anThe consulting firm is at the forefront of redefining physical marketing through our innovative Turnkey Gamified Event Platform, OmniLab. We empower brands to create immersive 3D/AR experiences that captivate audiences, fostering meaningful engagement and brand loyalty. Originating from Station F in Paris and expanding in Casablanca, we are pushing the...
-
Specialist Advanced Customer Service Location
il y a 2 semaines
Mechouar Casablanca, Casablanca-Settat, Maroc LEONI Morocco Temps plein 30 000 - 60 000 par anLEONIis a global provider of products, solutions, and services for energy and data management in the automotive industry. With around87,000 employees in 21 countriesandEUR 5 billion in sales in 2024, we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.We believe that meaningful connections drive innovation and...
-
Customer Service Representative
il y a 2 semaines
Casablanca, Casablanca-Settat, Maroc Talentzy Temps plein 90 000 - 120 000 par anRole DescriptionThis is a full-time on-site role for a Customer Service Representative located in Casablanca. The Customer Service Representative will be responsible for assisting customers with inquiries, resolving complaints, and providing general customer support. Daily tasks will include handling phone calls, emails, and live chat interactions with...