Business Technology Lead, Enterprise IT Services
il y a 5 jours
The Business Technology Lead (BTL) is responsible for supporting and managing the implementation of business solutions projects, gathering business requirements, and translating them into technology solutions. He / She will also provide support and assistance to ensure the smooth operation of IT systems and issues related to applications, systems, integrations, databases, users IT experience, and offers timely resolutions for optimal business IT service delivery and productivity.
Ensure IT business value add by ensuring collaborating with business partners and global IT teams to provision and support enterprise applications, systems, ensure smooth and secure integration. Analyze change requests and implement valid ones. Work with business partners and IT vendors to manage business expectations for IT services and solutions.
Develop and write complex queries to retrieve and analyze data from various databases and systems. Create and maintain views and stored procedures for data access, reporting, and analysis. Collaborate with business users to understand data requirements and translate them into effective queries and views. Perform data validation and verification to ensure data accuracy and consistency across systems. Troubleshoot and optimize database queries for better performance and responsiveness. Design and implement data extraction and transformation processes for integration and migration projects.
Provide advanced support, respond to IT-related queries, and resolve applications, systems, and database issues. Conduct awareness and training sessions to maximize users' understanding, adoption, and proficiency of IT applications, solutions, and services.
Ensure optimum IT service level by timely resolution or escalation to higher-level support teams when necessary. Maintain an inventory of IT assets ensuring compliance with organizational policies. Assist in monitoring and implementing IT security measures, such as antivirus software, firewalls, and access controls.
The candidate must have :
- Bachelor's degree in computer science, Information Technology, or a related field.
- 5 to 8 years of experience in providing IT services and support to business partners in an enterprise setting
- English language proficiency is a must
The ideal candidate will have the following expertise:
- Experience in enterprise application support (ERP, Warehouse Management systems, Logistics applications, Finance applications etc.)
- Working knowledge in database operations (Oracle, SQL etc.)
- Knowledge in basic helpdesk support tasks (Laptop configuration, Active directory tasks, Microsoft O365, VPN connectivity , End-user threat protection etc.)
- Knowledge in Infrastructure (some exposure to Datacenter operations, Internet connectivity, Network devices and topology etc.)
- Strong interpersonal skills - should be able to manage effective communication with different types of users.
- Strong understanding of IT operations support and services delivery (ITIL knowledge is a plus)
-
Senior IT Consultant, Platinion
il y a 2 semaines
Casablanca, Casablanca-Settat, Maroc Boston Consulting Group (BCG) Temps plein 90 000 - 120 000 par anWho We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation— inspiring complex change, enabling organizations to grow, building...
-
IT Architect
il y a 1 jour
Casablanca, Casablanca-Settat, Maroc Boston Consulting Group (BCG) Temps plein 90 000 - 120 000 par anWho we areBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders—empowering...
-
Lead / Principal IT Architect
il y a 1 semaine
Casablanca, Casablanca-Settat, Maroc Boston Consulting Group Temps plein 120 000 - 240 000 par anWho We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building...
-
Lead / Principal IT Architect, Platinion
il y a 1 semaine
Casablanca, Casablanca-Settat, Maroc Boston Consulting Group (BCG) Temps plein 90 000 - 120 000 par anWho We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building...
-
Business Developer IT Francophone – Casablanca
il y a 1 semaine
Casablanca Metropolitan Area, Maroc Inventiv IT Temps plein 60 000 - 120 000 par anNous recrutons Business Developer IT Francophone – Casablanca (H/F) À 5 min de Casa Voyageurs | Marché France & Maroc Secteur : ESN – Bilingue Français requisRejoins notre équipe commerciale et marketing pour piloter la prospection IT (téléphonique & mailing), décrocher des rendez-vous qualifiés avec des décideurs, et contribuer aux réponses...
-
IT Architect, Platinion
il y a 1 semaine
Casablanca, Casablanca-Settat, Maroc Boston Consulting Group (BCG) Temps plein 70 000 $US - 120 000 $US par anWho We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building...
-
Senior IT Consultant, Platinion
il y a 2 semaines
Casablanca, Casablanca-Settat, Maroc Boston Consulting Group (BCG) Temps plein 120 000 $US - 200 000 $US par anWho We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building...
-
Intelligent Automation Developer
il y a 1 semaine
Casablanca Metropolitan Area, Maroc Arrow Components Temps plein 70 000 - 120 000 par anPositionIntelligent Automation Developer - UiPathJob DescriptionArrow Enterprise Computing Solutions(ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel...
-
EMA Business Transformation Analyst
il y a 1 semaine
Casablanca Metropolitan Area, Maroc Arrow Components Temps plein 40 000 - 60 000 par anPositionEMA Business Transformation Analyst (salesforce)Job DescriptionArrow Enterprise Computing Solutions(ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their...
-
IA and Data Manager
il y a 1 semaine
Casablanca Metropolitan Area, Maroc Adria Business & Technology Temps plein 900 000 - 1 200 000 par anEntreprise :Présent dans plus de 20 pays et ayant une solide expertise dans l'édition et l'intégration des logiciels destinés aux banques et institutions financières, Adria Business & Technology est bien plus qu'un prestataire des projets de digital Banking, c'est d'abord une famille soudée et engagée dans une aventure unique et collective fondée sur...
