Bilingual English IT Support Technician

il y a 5 heures

Casablanca, Casablanca-Settat, Maroc Forterro Temps plein 15 000  - 30 000  par an

We are looking for an experienced IT Engineer to join our team and contribute to the development and support of our IT infrastructure across the Forterro Group.

Key Responsibilities

  • Provide on-site and remote support to users for all IT-related issues
  • Educate users on current and new applications, systems, and services
  • Ensure data confidentiality and system security
  • Test and evaluate new hardware, software, services, and systems
  • Support the rollout of new applications and services across the Forterro Group
  • Administer Windows-based environments
  • Install and configure computer hardware, operating systems, and applications
  • Diagnose and resolve hardware/software issues
  • Replace computer components as needed
  • Administer Azure and on-premises Active Directory
  • Manage cloud-based applications (e.g., Office 365, ticketing systems, Atlassian tools)
  • Support business operations (e.g., budget proposals, cost allocation, control, and reporting)

Skills, Knowledge and Expertise

  • Minimum 3 years of experience in a similar role within large international IT systems
  • Strong knowledge of computer systems (software, hardware, devices, technologies)
  • Solid expertise in Windows system technologies
  • Knowledge of cloud solutions is a plus
  • Strong internal customer orientation
  • Fluent in English (spoken and written)

Benefits

  • A stable position within an international organization
  • An attractive and competitive remuneration system
  • Opportunities to work with the latest technologies
  • Exciting challenges and room for personal development
  • Internal and external training programs related to projects and technologies

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