Bilingual Banking Customer Support Agent

il y a 3 jours


Casablanca, Casablanca-Settat, Maroc hirenestly Temps plein

Position: Bilingual Customer Service Agent (French & English)

Join a dynamic team supporting a leading financial services client.

Ideal candidates have call center experience and interest in banking

finance.

Key Responsibilities:

Handle inbound outbound customer interactions (calls & digital channels)

Provide accurate support on financial products and servicesIdentify customer needs and offer tailored solutions

Document interactions in internal systems

Follow procedures, regulations, and performance standards

Profile:Fluent in French & English (spoken & written)

Call center experience required (finance background is a plus)

Strong communication and problem‑solving skills

Ability to work onsite with rotating shifts, including nights

Desired Traits: Teamwork, resilience, organization, objectivity, commitment, and respect for rules.

Job Type: Full-time



  • Casablanca, Casablanca-Settat, Maroc Fusion BPO Services Temps plein

    Are you fluent in French (Québécois) and English B2 level and a passion for delivering exceptional customer service? Fusion CX is hiring Customer Service Executives in Casablanca, Morocco to provide high-quality support for our Canadian market operations. This is your opportunity to join a global customer experience company where communication meets...


  • Casablanca, Casablanca-Settat, Maroc Sopra Steria Temps plein

    Company Description SBS works with more than 1,500 banks, building societies and specialized finance providers across more than eighty countries worldwide. We help them to develop, deliver and operationalise their digital transformation strategies. We are a recognized software vendor providing Core Banking solutions to leading financial institutions...


  • Mechouar Casablanca, Casablanca-Settat, Maroc SBS Temps plein

    SBSworks with more than 1,500 banks, building societies and specialized finance providers across more than eighty countries worldwide. We help them to develop, deliver and operationalise their digital transformation strategies. We are a recognized software vendor providingCore Banking solutionsto leading financial institutions worldwide.As part of our strong...

  • Spanish Bilingual

    il y a 4 jours


    Casablanca, Casablanca-Settat, Maroc BrickBrands Temps plein

    Company Description Spanish Bilingual | Social Media | Customer Service | Community Manager | Global team | Remote | MoroccoBE PART OF OUR GLOBAL TEAM AND MAKE AN IMPACT HERE AT BRICKBRANDS     BrickBrands is in the business of providing 24/7 brand protection, positive brand sentiment and overall increased customer engagement in various languages and...

  • Customer Service Agent

    il y a 6 jours


    Casablanca, Casablanca-Settat, Maroc MSS Connect Temps plein

    Customer Service Agent – Casablanca (On-site)Full-time | Immediate StartMSS CONNECT, an international BPO based in Casablanca, is looking for a motivatedCustomer Service Agentto join our growing team.We manage customer support, after-sales, and commercial operations for companies across Europe, working in up to 7 languages. ResponsibilitiesHandle inbound...


  • Casablanca, Casablanca-Settat, Maroc Yassir Temps plein

    Yassir est une entreprise dynamique et innovante, spécialisée dans la livraison. Nous nous engageons à offrir des services de qualité qui répondent aux besoins de nos clients tout en favorisant un environnement de travail collaboratif et motivant pour nos équipes. Nous sommes à la recherche d'un Customer Experience Team Leader.    Le Customer...

  • Customer Experience Agent

    il y a 6 jours


    Casablanca, Casablanca-Settat, Maroc Yassir Temps plein

    Yassir est une entreprise dynamique et innovante, spécialisée dans la livraison. Nous nous engageons à offrir des services de qualité qui répondent aux besoins de nos clients tout en favorisant un environnement de travail collaboratif et motivant pour nos équipes. Nous sommes à la recherche d'un Agent Expérience Client    Le Customer Experience...

  • Banking Consultant

    il y a 3 jours


    Casablanca, Casablanca-Settat, Maroc SIA partners Temps plein

    Job Description:As a consultant in our Casablanca office, you will be required to support our local clients on the following issues:Project management & change management within the framework of major projects: redesign of the customer journey and claims management, restructuring of the market, support for mergers between organizations, implementation of...


  • Casablanca, Casablanca-Settat, Maroc Hytech Temps plein

    About Hytech:Hytech is a leading management consulting firm headquartered in Australia and Singapore, specializing in digital transformation for fintech and financial services companies. We offer end-to-end consulting solutions and middle- and back-office support to help clients streamline operations and implement cutting-edge strategies. With a global team...

  • Customer support

    il y a 4 jours


    Casablanca, Casablanca-Settat, Maroc inyad Temps plein

    About the role inyad is looking for a Customer Support Specialist to increase our brand and ​product's visibility, through ​  building relationships and communicating with potential customers using popular social media platforms.You will be responsible forAnswering customer questions as they come through email, chat, or phone (facebook messager,...