HR Ops Specialist

il y a 4 jours

Rabat, Rabat-Salé-Kénitra, Maroc AXA Global Business Services (AXA GBS) Temps plein 120 000  - 240 000  par an

The HR Operations Specialist will be in charge within the team of multiple cross-functional activities, he will be versatile in the execution of the tasks to ensure the back-up and the adoption of the rotation with the other members of the team. Part of its activities could be dedicated to the collect, compilation and analysis of HR data, metrics, and statistics, to support COEs in their decisions and processes. He is also responsible for monitoring the following activities:

HR Data Analysis:

  • Collect, compilation and analysis of HR metrics and data from a variety of sources including the human resource information system (HRIS) and payroll outputs
  • Creating HR reporting to meet requestors needs.
  • Work with HRIS to perform reconciliations and audits of HR data to ensure data integrity
  • Liaising with the HR Operations office for Governance and synchronization with the different teams to contribute to global strategy of HR Operations & Transformation, simplification and harmonisation of our processes and activities

.
HR Data Administration:

  • Updating the movements (Hiring, mobility and Exits) in HR Tools (workforce management)
  • Reporting technical problems identified to the support teams,
  • Ensuring good data quality in the HR tools with frequent synchronization with relevant stakeholders.
  • Creating HR reporting to meet requestors needs.

Employee Requests Management:

  • Management of employee requests (back-office)
  • Analysis of the received requests and assignment to the relevant HR team for processing,
  • Follow up of the execution of the employee's requests.
  • Governance and synchronization with the different teams to review requests and anticipate overflow and future actions if necessary.
  • Regular reporting of the activity & analysis to take continuous improvement actions.

Employee transition management:

  • Analysis and management of the various on-boardings, offboarding and renewal movements of employees,
  • Manage day to day requests related to the progress of process
  • Audit control for Internals and externals monthly off-boarded
  • Detection of dysfunctions and causes identification with relevant action plans
  • Raising process improvement suggestions to the Process Lead
  • KPIs monitoring and analysis.

Required profile:

Qualifications
:

  • Bac + 4 - English fluent
  • First experience in the same field

Competencies
:

  • Soft Skills - Analytical reasoning
  • Intellectual curiosity
  • Teamwork spirit
  • Listening & communicating
  • Pragmatic thinking
  • Proactive organization skills
  • Writing and negotiation skills
  • Active listening and attention to detail

Transversal Skills

  • Change & stakeholders management
  • Collaborative working

Technical Skills:

  • Comfortable with numbers, monitoring KPI indicators with good command of advanced Excel to produce regular reportings
  • Comfortable with statistical tools
  • Comfortable with HRIS

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