Guest Relations Agent
il y a 1 semaine
Company Description
The View Rabat, located in the heart of Morocco's capital, is a luxury hotel renowned for its blend of modern elegance and authentic Moroccan hospitality. Overlooking Rabat's stunning skyline, it is a premier destination for business travelers, diplomats, and leisure guests seeking sophistication and comfort. With exceptional culinary experiences, exquisite décor, and state-of-the-art wellness facilities, The View Rabat aims to provide unforgettable stays and world-class service. Our dedicated team is committed to delivering unparalleled hospitality and creating memorable experiences for every guest.
Role Description
This is a full-time, on-site role based in Rabat for a Guest Relations Agent. The role involves providing exceptional customer service to ensure guest satisfaction, managing guest inquiries and requests, and addressing any concerns to enhance their experience. Responsibilities include performing receptionist duties, welcoming guests, handling reservations, and providing support to ensure smooth day-to-day operations. You will also act as a point of contact between guests and hotel services to ensure a seamless guest journey.
Qualifications
- Mandatory French & English Speaker
- Strong Communication and Customer Service skills to effectively engage with guests and address their needs.
- Experience in Guest Relations and ensuring Customer Satisfaction in a hospitality setting.
- Proficiency in handling Receptionist Duties, including reservations, check-ins, and check-outs.
- Ability to work collaboratively in a professional team-oriented environment.
- Fluency in English and French; additional language skills are a plus.
- Strong organizational and problem-solving skills with attention to detail.
- A degree or diploma in Hospitality, Tourism, or a related field is preferred.
-
Guest Relations
il y a 3 jours
Rabat, Rabat-Salé-Kénitra, Maroc WOMENCHOICE Temps pleinJob Title: Guest Relations & Sales CoordinatorLocation: Dar Mayshad, RabatOrganization: Mayshad HospitalityEmployment Type: Full-Time (On-site)ABOUT MAYSHAD HOSPITALITYDar Mayshad is a boutique 3-room riad located in the heart of Rabat's Medina. We specialize in curated culinary experiences, private lunches and dinners, and small executive gatherings in an...
-
Guest Relations Officer
il y a 2 semaines
Rabat, Rabat-Salé-Kénitra, Maroc SmartStay Temps plein 15 000 - 30 000 par anReinventing Short-Term RentingSmartStay is a holiday homes company that offers luxury furnished apartments in prime locations like Downtown Dubai. At SmartStay, we pride ourselves on delivering exceptional service and reliability to our clients. As we continue to grow, we're looking for a dedicated and proactive Virtual Guest Relation Officer to join our...
-
guest relations manager
il y a 2 semaines
Rabat, Rabat-Salé-Kénitra, Maroc Four Seasons Hotels and Resorts Temps plein 1 200 000 - 2 400 000 par anAbout Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
-
Guest Relations Manager
il y a 1 semaine
Rabat, Rabat-Salé-Kénitra, Maroc Four Seasons Temps plein 30 000 - 60 000 par anAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
-
Front Desk Agent
il y a 3 jours
Rabat, Rabat-Salé-Kénitra, Maroc The View Hotel Rabat Temps pleinCompany DescriptionThe View Hotel Rabat is a symbol of modern luxury and authentic Moroccan hospitality, situated in the heart of Morocco's capital. Overlooking the stunning Rabat skyline, the hotel provides an exceptional blend of elegance, comfort, and sophistication, catering to business travelers, diplomats, and leisure guests. Known for its panoramic...
-
reservation agent
il y a 2 semaines
Rabat, Rabat-Salé-Kénitra, Maroc Four Seasons Hotels and Resorts Temps plein 40 000 $US - 80 000 $US par anAbout Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
-
Solution de traçabilité Wifi Guest pour le stade
il y a 2 semaines
Rabat, Rabat-Salé-Kénitra, Maroc VINCI Energies Afrique de l'Ouest Temps pleinDans un monde en évolution permanente, VINCI Energies contribue à la transition environnementale en concrétisant deux mutations majeures, numérique et énergétique. Ses équipes déploient des technologies et des solutions multitechniques sur mesure, de la conception à la réalisation, l'exploitation et la maintenance.VINCI Energies Afrique de l'Ouest...
-
Solution de traçabilité Wifi Guest pour le stade
il y a 2 semaines
Rabat, Rabat-Salé-Kénitra, Maroc VINCI Energies Afrique de l'Ouest Temps plein 150 000 - 250 000 par anDans un monde en évolution permanente, VINCI Energies contribue à la transition environnementale en concrétisant deux mutations majeures, numérique et énergétique. Ses équipes déploient des technologies et des solutions multitechniques sur mesure, de la conception à la réalisation, l'exploitation et la maintenance.VINCI Energies au Maroc opère à...
-
Hammam Agent Therapist
il y a 7 jours
Rabat, Rabat-Salé-Kénitra, Maroc Four Seasons Hotels and Resorts Temps pleinAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
-
Agent de recouvrement
il y a 2 semaines
Rabat, Rabat-Salé-Kénitra, Maroc maison adena Temps plein 180 000 - 250 000 par anLieu : Rabat / CasablancaType de contrat : CDIDisponibilité : ImmédiatePrésentation de l'entrepriseNEMEAN Recouvrement est un cabinet spécialisé dans le recouvrement de créances et la relation client. Présent au Maroc, nous accompagnons nos partenaires dans la gestion de leurs encours et la prévention des impayés.Nos équipes conjuguent expertise,...
