Customer Support
il y a 12 heures
Job Overview:
We are actively looking for a committed and empathetic Female Customer Support Agent to become an integral part of our expanding team. As a Customer Support Agent, you will be pivotal in guaranteeing that our customers receive exceptional assistance and enjoy a positive interaction with our products/services. The ideal candidate will be adept at responding to customer inquiries through various channels, including chat, emails, and phone calls, ensuring a comprehensive and efficient support experience.
Qualifications:
We are seeking candidates with the following qualifications:
Excellent Communication Skills: Strong proficiency in the English language is a mandatory requirement.
Ability to communicate clearly and professionally through phone calls, emails, and chat.
Empathy and Patience: Demonstrate empathy towards customer concerns and exhibit patience in resolving issues.
Responsibilities:
Provide excellent customer service through various channels such as phone, email, and chat. Assist customers with inquiries, product-related questions, and concerns. Troubleshoot and resolve customer issues efficiently and effectively. Document customer interactions and feedback for continuous improvement.
Job Type: Full-time
Pay: From 3,500.00DH per month
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