Transport Technology Pre-Sales Consultant

Job Title: Pre-Sales Consultant

Reporting to: Market Leader – Morocco

Location: Morocco

Direct Reports: None

Purpose of the Role

We are looking for a Presales Consultant to support the Moroccan Market leader and the West African Business Development manager in engaging prospective clients, understanding complex operational needs, and translating them into tailored software solution proposals. This role blends technical knowledge with Public Transport industry insight to support the sales cycle, from discovery to proposal, focusing on SAEIV systems, scheduling, ticketing, and other intelligent transport systems (ITS).

This role will be familiar with the Trapeze African product range and will build an excellent understanding of the Moroccan and West African public transport market to support the entire sales cycle.

Key Duties and Responsibilities

Reporting to the Market Leader – Morocco and working collaboratively as part of a cross-functional team, undertake the following high-level responsibilities in a professional manner:

Client Engagement & Requirements Analysis: Engage with public transport authorities, operators, and private transit agencies to understand their operational and technical challenges. Conduct discovery sessions to gather business, functional, and technical requirements. Analyze public transit workflows and recommend best-fit solutions from the Trapeze African product portfolio.

Solution Design & Demonstration: Design tailored solution proposals that align with client needs, leveraging modules such as scheduling, planning, real-time tracking, passenger information systems, fare collection, and analytics. Participate in the preparation and delivery of technical and functional product demonstrations, workshops, and proof-of-concept sessions.

Bid Management: Respond to RFPs, RFIs and tenders with accurate, compelling technical and commercial documentation. Collaborate with internal teams (product, delivery, finance) to develop pricing models, deployment strategies, and risk mitigation plans.

Stakeholder Coordination: Work closely with the marketing lead, business development managers, product owners, and implementation teams to ensure proposed solutions are feasible, scalable, and aligned with customer expectations. Maintain a continuous feedback loop with the product team on evolving customer needs and market trends.

Market & Product Expertise: Stay current on trends in the public transport domain, and public transport regulations and procurement models associated with the region. Understand the competitive landscape and articulate differentiators of the Trapeze transport software solutions

Undertake any other reasonable tasks consistent with training and skill levels required for this position as requested.

Education and Experience

• Bachelor's degree in Engineering, Computer Science, Urban Mobility, Transport Planning, or a related field.
• 3–5 years in a pre-sales, solution consulting, or transport technology role.
• Familiarity with public transport planning and operations, including fixed-route services, demand-responsive transport (DRT), BRT, or multimodal systems.
• Strong understanding of transport software systems (e.g., AVL, AFC, ITS, GTFS data standards).
• Proven experience preparing and presenting technical sales material to senior-level decision-makers.

Personal Attributes

• Strong communication and interpersonal skills, with an ability to simplify complex technical solutions.
• Analytical thinker with a consultative approach to problem-solving.
• Comfortable working in fast-paced, cross-functional environments with minimal supervision.
• Proficiency in English, French and Arabic.
• Strong problem-solving skills and an ability to adapt to new challenges.
• Resilient and able to handle setbacks or challenges during market entry.
  • A passionate 'can-do' mindset focused on understanding and addressing customer needs.
• Skilled at successfully working and promoting a client's environment and requirements internally within inter-functional groups
• Excellent written and verbal communication skills, and well developed inter-personal skills
• Excellent presentation skills
• Skilled at working effectively both independently and in a team environment with a co-operative approach to "go the extra mile" to achieve results
• Positive attitude, self-motivated, organized and innovative
• Mature and professional approach to work with an ability to instill a high level of confidence with others
• Excellent troubleshooting and problem-solving skills within a multi-facetted environment
• Experience with transport software platforms such as Trapeze, INIT, Siemens Mobility, Cubic, or similar.
• Knowledge of procurement processes in the public sector.
• Ability to interpret service planning documents, KPIs, and performance-based contracts.
• Proficiency in tools like CRM systems (e.g., Salesforce), GIS platforms, and MS Office Suite.

Travel

• The position will require extensive travel within the region.
• Some overseas travel (outside of Morocco) will be required from time-to-time.
• All air travel is economy class.