Operations Coordinator

il y a 1 semaine

Mechouar Casablanca, Casablanca-Settat, Maroc Euronet EFT Segment Temps plein 120 000  - 240 000  par an

Euronet
seeks to employ a communicative and passionate
Operations Coordinator
, to support and oversee the Operations activities of our ATM Network throughout Morocco.

The successful candidate will join the team in Morocco and be part of a Global Operations organization.

KEY RESPONSIBILITIES:

  • Monitor the ATMs in operation and make sure that any faults will be rectified as quickly as possible by the service providers.
  • Be the Contact person for the on-site engineers/technicians and support them in solving potential problems.
  • Communicate with clients when/where needed.
  • Analyze ATM network performance, suggest improvements. Generation and maintenance of KPIs and reports (for clients or internal use).
  • Visit ATM sites and train local staff when required, trainings and incidents resolution onsite and on distance (phone, mail).

Requirements

GENERAL REQUIREMENTS:

  • University degree in Engineering, Supply Chain Management or IT orientation, or equivalent professional experience.
  • 1-2 years of experience in the Operations or Information Technology functions in such sectors, as banking, financial services, telecommunications, or retail.
  • Flexibility to travel across the country.
  • Good knowledge of Microsoft Office tools.
  • Good knowledge of English, both verbal and written.

COMPETENCIES:

  • Good communication skills.
  • Ability to learn fast.
  • Interpersonal, verbal, and writing skills to successfully interact with colleagues.
  • Team spirit with the ability to work independently and take initiatives.
  • Conceptual and structured work style, problem-solving and analytical skills.
  • Focus and dedication in delivering quality, on time and under tight deadlines.

Benefits

  • Work in a dynamic, stable, international environment.
  • Excellent career prospects within a multinational organization with leading position in the market and ambitious expansion plans.

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