Guest Service Agent
il y a 2 jours
Company Description
The View Rabat, located in the heart of Morocco's capital city, is a symbol of modern luxury and authentic Moroccan hospitality. Offering stunning panoramic views of Rabat's skyline, the hotel is renowned for its refined décor, world-class wellness facilities, and exceptional culinary experiences. Catering to business travelers, diplomats, and leisure guests, The View Rabat combines sophistication with comfort. Our team is committed to delivering outstanding service to create unforgettable experiences for every guest, whether for a business meeting, a leisurely escape, or a memorable event.
Role Description
This is an on-site full-time role for a Guest Service Agent at The View Rabat, located in Rabat. The Guest Service Agent will be responsible for warmly welcoming guests, addressing inquiries, managing reservations, providing high-quality customer service, and resolving guest issues promptly and professionally. They will facilitate efficient check-ins and check-outs, ensure guest satisfaction throughout the stay, and coordinate with other hotel departments to deliver seamless service.
Qualifications
- Strong customer service and guest relations skills, including the ability to interact professionally and courteously with guests
- Proficiency in reservation systems and basic administrative tasks
- Excellent communication and interpersonal skills, including fluency in multiple languages (English, Arabic, and French preferred)
- Problem-solving, multitasking, and effective time management skills in a fast-paced hospitality environment
- Positive attitude, attention to detail, and a commitment to delivering exceptional guest satisfaction
- Previous experience in the hospitality industry or a similar role is a strong advantage
- Flexibility to work in shifts, including weekends and holidays
- Diploma or degree in Hospitality Management or a related field is preferred
-
Front Office Guest Service Agent
il y a 2 semaines
Rabat, Rabat-Salé-Kénitra, Maroc The View Hotel Rabat Temps pleinCompany DescriptionThe View Rabat, located in Morocco's capital, represents the ideal mix of modern luxury, elegance, and authentic Moroccan hospitality. Overlooking Rabat's stunning skyline, it has become a preferred destination for business travelers, diplomats, and leisure guests. Known for its panoramic views, sophisticated design, exceptional dining...
-
Guest Relations Agent
il y a 14 heures
Rabat, Rabat-Salé-Kénitra, Maroc The View Hotel Rabat Temps pleinCompany DescriptionThe View Rabat, located in the heart of Morocco's capital, is a luxury hotel renowned for its blend of modern elegance and authentic Moroccan hospitality. Overlooking Rabat's stunning skyline, it is a premier destination for business travelers, diplomats, and leisure guests seeking sophistication and comfort. With exceptional culinary...
-
Guest Relations Officer
il y a 4 jours
Rabat, Rabat-Salé-Kénitra, Maroc SmartStay Temps pleinReinventing Short-Term RentingSmartStay is a holiday homes company that offers luxury furnished apartments in prime locations like Downtown Dubai. At SmartStay, we pride ourselves on delivering exceptional service and reliability to our clients. As we continue to grow, we're looking for a dedicated and proactive Virtual Guest Relation Officer to join our...
-
reservation agent
il y a 4 jours
Rabat, Rabat-Salé-Kénitra, Maroc Four Seasons Hotels and Resorts Temps pleinAbout Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
-
Reservation Agent
il y a 4 jours
Rabat, Rabat-Salé-Kénitra, Maroc Four Seasons Temps pleinAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
-
Room Service Manager
il y a 2 jours
Rabat, Rabat-Salé-Kénitra, Maroc Four Seasons Temps pleinAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
-
room service order taker
il y a 4 jours
Rabat, Rabat-Salé-Kénitra, Maroc Four Seasons Hotels and Resorts Temps pleinAbout Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
-
Agent(e) Service Client Bilingue
il y a 4 jours
Rabat, Rabat-Salé-Kénitra, Maroc Systèmes électroniques RAYCO Temps pleinRaycoMegaroc, la nouvelle division marocaine du Groupe RaycoWylie, acteur international spécialisé dans les systèmes de sécurité pour grues et équipements lourds, recherche un(e) Agent(e) Service Client Bilingue pour rejoindre son équipe à Rabat.Missions principalesAssurer le support client par email, téléphone et via les outils internesOuvrir,...
-
Receptionist
il y a 7 jours
Rabat, Rabat-Salé-Kénitra, Maroc The View Hotel Rabat Temps pleinCompany DescriptionThe View Rabat, located in the heart of Morocco's capital, is a premier five-star hotel that exemplifies elegance, modern luxury, and Moroccan hospitality. With stunning panoramic views of Rabat's skyline, the hotel caters to business travelers, diplomats, and leisure guests, offering a harmonious blend of sophistication and comfort....
-
Responsable des agents de sécurité
il y a 2 jours
Rabat, Rabat-Salé-Kénitra, Maroc Interface Temps pleinLe Responsable des Agents de Sécurité encadre, organise et coordonne l'ensemble des équipes de sécurité. Il veille à la protection des biens, des personnes et au respect des règles de sûreté et de sécurité sur le site dont il a la responsabilité.Responsabilités principales Encadrer et manager les agents de sécurité et chefs d'équipe. ...
