Partnerships Manager: FinTech Expert

il y a 2 jours

Casablanca Metropolitan Area, Maroc KWIKS Temps plein 40 000  - 60 000  par an

About the Role

In this role, you'll be responsible for managing and enhancing relationships with key partners — including processors, acquirers, alternative payment method (APM) providers, card schemes, and issuers.

You'll act as the
main operational point of contact
for these partners, ensuring performance, reliability, and scalability across the network. Working closely with cross-functional teams (Customer Success, Product, Compliance, and Commercial), you'll drive initiatives that reduce costs, improve approval rates, and ensure seamless merchant experiences.

Key Responsibilities

Partner & Processor Management

  • Manage daily operational relationships with partners: onboarding, migrations, credentials, and go-live readiness.
  • Coordinate investigations and corrective actions to resolve operational or technical issues.
  • Support partner-specific needs and ensure business continuity across markets.

Commercial & Enablement

  • Negotiate pricing, SLAs, and special commercial terms.
  • Manage the fines process and ensure compliance with card scheme mandates.
  • Enable partner features and support the rollout of new payment flows.

Merchant Operations

  • Support merchant integrations and go-lives, ensuring smooth operational execution.
  • Act as the escalation point during critical incidents, collaborating with Customer Success and Account Management teams.

Performance & Optimization

  • Analyze partner performance and payment routing to drive improvements in approval rates, latency, and costs.
  • Identify and implement new capabilities and features aligned with business goals.

Governance & Reporting

  • Maintain a Partner Health Matrix, run regular performance reviews, and define actionable improvement plans.
  • Report key metrics, risks, and outcomes to stakeholders and leadership teams.

What We're Looking For

  • 4–6+ years of experience in
    payments, fintech operations
    , or
    partner/processor management
    .
  • Strong knowledge of
    card schemes, acquiring, and APMs
    .
  • Proven experience
    negotiating commercial agreements
    and managing SLAs.
  • Solid understanding of
    payment operations
    (APIs, routing, settlement, reconciliation).
  • Data-driven mindset with strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management across teams and time zones.
  • Proficiency in
    Excel/Sheets
    ; SQL or BI tools is a plus.
  • Bachelor's degree in Business, Engineering, Computer Science, or related field.
  • Fluency in
    English
    (other languages are a plus).

  • Partnership Development Manager

    il y a 2 jours

    Casablanca, Casablanca-Settat, Maroc Infobip Temps plein 1 200 000  - 2 400 000  par an

    Working at Infobip means being part of something truly global. With 75+ offices across six continents, we're not just building technology — we're shaping how more than 80% of the world connects and communicates.As employees, we take pride in contributing to the world's largest and only full-stack cloud communication platform. But it's not just what we do,...

  • Head of Partnerships

    il y a 7 jours

    Casablanca Metropolitan Area, Maroc 9bf6e371-7a71-45f7-a7b8-34e958fe31f6 Temps plein 40 000  - 80 000  par an

    Build Morocco's Corporate Wellness InfrastructureWe're hiring the first Head of Partnerships & B2B Growth to scale Morocco's B2B corporate wellness network ; backed by top-tier international investors and already live in market.If you're a high-ownership business builder ready to move fast, execute flawlessly, and dominate the Moroccan wellness ecosystem,...

  • Job title Freelance Influencer Partnerships Manager

    il y a 2 semaines

    Casablanca, Casablanca-Settat, Maroc 41cb4563-a065-4e42-aeb5-c5b1aee64e92 Temps plein 16 000  - 48 000  par an

    Livano Agency helps e-commerce brands grow by building strong affiliate and influencer programs. We partner with hundreds of creators on TikTok and Instagram to drive authentic content and sales. We're looking for an Influencer Partnerships Manager to support our team and manage creator relationships end-to-end.What You'll DoSet up and run influencer...

  • & Technical Expert

    il y a 7 jours

    Casablanca Metropolitan Area, Maroc NTT DATA Middle East and Africa Temps plein 30 000  - 60 000  par an

    NTT DATA—part of NTT Group—is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, digital & IT modernization, and managed services. NTT DATA enables them, as well as society, to move confidently into the digital future. We are committed...

  • Business Manager

    il y a 3 jours

    Casablanca Metropolitan Area, Maroc Halifax Ascenseurs Temps plein 60 000  - 80 000  par an

    Company DescriptionHalifax Ascenseurs are proud to be the exclusive distributor and installer of Fuji Ascenseurs in Morocco, delivering unmatched quality and innovation to the vertical transport industry. Our partnership with Fuji Ascenseurs—a global leader founded in 1987 and renowned for its advanced engineering and commitment to safety—enables us to...

  • Expert Réseaux

    il y a 7 jours

    Casablanca Metropolitan Area, Maroc Trusted Advisors Group Temps plein 900 000  - 1 200 000  par an

    Nous recrutons un Expert Réseaux en Freelance pour le compte d'un groupe leader dans la grande distribution, basé à Casablanca.En tant que Manager Réseaux, vous serez responsable de la gestion, de la performance et de la sécurité de l'ensemble des infrastructures réseau et télécommunication du groupe. Responsabilités clés :Pilotage global des...

  • Junior Key Account Manager

    il y a 2 semaines

    Région du Grand Casablanca, Maroc Kenz'up Temps plein 150 000  - 250 000  par an

    Company Overview :Kenz'up is a dynamic fintech startup launched in June 2020, funded and backed by a major Moroccan corporation. We specialize in financial services and cashback solutions, with our flagship digital cashback application designed to enhance customer retention. Kenz'up aims to support the national financial inclusion strategy and improve the...

  • Google Ads Expert

    il y a 2 semaines

    Casablanca Metropolitan Area, Maroc Montrichard Group Temps plein 40 000 $US - 80 000 $US par an

    HelloWe are looking for a highly skilled and results-driven Google Ads Expert to join our digital marketing team. This role is pivotalin planning, executing, and optimizing Google Ads campaigns to drive traffic, conversions, and overall business growth.Key Responsibilities:• Campaign Strategy & Management: Develop, implement, and manage end-to-end Google...

  • Business Development Manager

    il y a 2 semaines

    Rabat Metropolitan Area, Maroc BLS International Temps plein 90 000  - 120 000  par an

    Company OverviewBLS International Services Ltd., established in 2005, is a global leader in visa, passport, consular, and citizen services, recognized as one of the top 2 firms in its field with over 19 years of experience. It boasts collaborations with over 46 client governments and operates across 64 countries, maintaining over 50,000 centers, supported by...

  • Senior Manager – Alliances

    il y a 3 jours

    Casablanca, Casablanca-Settat, Maroc Sopra Steria Temps plein 90 000  - 120 000  par an

    Description de l'entreprise SBS works with more than 1,500 banks, building societies and specialized finance providers across more than eighty countries worldwide. We help them to develop, deliver and operationalise their digital transformation strategies. Using our suite of digital banking products and services enables these organisations to deliver...