Spanish speaking customer care
il y a 1 semaine
On behalf of a client operating in the field of technology solutions, services, and support, we are looking for sales specialists on temporary contracts.
Location: Casablanca
Main Responsibilities:
- Manage the new Spain Queue and handle incoming calls from Spanish-speaking customers.
- Accurately assess customer needs and route calls to the appropriate department.
- Report major incidents and anomalies to Dell management.
- Ensure customer satisfaction and SLA targets are consistently met.
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