Spanish speaking customer care

il y a 4 jours

Casablanca Metropolitan Area, Maroc Confidentiel Temps plein 60 000  - 120 000  par an

On behalf of a client operating in the field of technology solutions, services, and support, we are looking for sales specialists on temporary contracts.

Location: Casablanca

Main Responsibilities:

  • Manage the new Spain Queue and handle incoming calls from Spanish-speaking customers.
  • Accurately assess customer needs and route calls to the appropriate department.
  • Report major incidents and anomalies to Dell management.
  • Ensure customer satisfaction and SLA targets are consistently met.

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