Senior Specialist, Implementation

il y a 1 jour

Casablanca, Casablanca-Settat, Maroc Mastercard Temps plein 90 000  - 120 000  par an

Job Title:

Senior Specialist, Implementation

Overview:

Job Summary
We are seeking a highly motivated and technically skilled Implementation Project Manager to lead customer-facing electronic payment processing projects. This role involves managing cross-functional teams, coordinating complex implementations, and ensuring seamless integration of Mastercard's payment systems including API-based solutions. If you have a strong background in payment processing, project management, and API integration, and are fluent in English, French, and Arabic, we encourage you to apply.
Key Responsibilities

• Serve as the primary point of contact for customers and Mastercard representatives throughout the end-to-end execution of projects implementation.

• Lead planning, coordination, and execution of standard to complex implementation activities, ensuring timely delivery and high-quality outcomes.

• Assess customer requirements and document impacts on Mastercard's core and non-core processing systems, including API-based integrations.

• Define project scope, develop detailed implementation plans, and manage timelines using Mastercard's global project coordination methodology.

• Coordinate internal and external resources, including technical and non-technical stakeholders.

• Manage multiple customer implementation projects simultaneously.

• Facilitate customer onboarding, host interface testing, certification, and go-live support.

• Provide expert guidance on Mastercard's APIs.

• Support post-implementation reviews and continuous improvement initiatives.
Qualifications
Technical Expertise

• Strong background in Information Technology, with knowledge of network infrastructure, system architecture, and application development.

• Proven experience with API integration.

• Familiarity with API testing tools.

• Understanding of data formats such as JSON and XML in payment environments.
Industry Knowledge

• In-depth knowledge of electronic payment transaction processing, including authorization, clearing, and settlement.

• Strong understanding of Mastercard's processing systems, message formats, and host interface testing services.

• Familiarity with the four-party model and Mastercard's transaction lifecycle.
Project Management

• Experience managing complex projects in matrixed organizations.

• Proficiency with project management tools and methodologies.

• Ability to manage change and adapt to evolving customer needs.
Communication & Collaboration

• Excellent verbal and written communication skills.

• Strong interpersonal skills and ability to build relationships with customers and internal teams.

• Experience delivering training and presentations to technical and business audiences.
Personal Attributes

• Self-starter with a proactive attitude and passion for continuous learning.

• Strong analytical and problem-solving skills.

• Comfortable working independently and collaboratively.
Language Requirements

• Fluent in English (required)

• Fluent in French and Arabic (required)
Why Join Us?
At Mastercard, you'll be part of a global team transforming the way the world pays. You'll work on cutting-edge projects, collaborate with top-tier professionals, and make a real impact on the future of commerce. We offer a supportive, inclusive, and innovative work environment where your ideas are valued and your growth is encouraged.

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