Senior Specialist, Implementation

il y a 1 jour

Casablanca, Casablanca-Settat, Maroc Mastercard Temps plein 90 000  - 120 000  par an

Job Title:

Senior Specialist, Implementation

Overview:

Job Summary
We are seeking a highly motivated and technically skilled Implementation Project Manager to lead customer-facing electronic payment processing projects. This role involves managing cross-functional teams, coordinating complex implementations, and ensuring seamless integration of Mastercard's payment systems including API-based solutions. If you have a strong background in payment processing, project management, and API integration, and are fluent in English, French, and Arabic, we encourage you to apply.
Key Responsibilities

• Serve as the primary point of contact for customers and Mastercard representatives throughout the end-to-end execution of projects implementation.

• Lead planning, coordination, and execution of standard to complex implementation activities, ensuring timely delivery and high-quality outcomes.

• Assess customer requirements and document impacts on Mastercard's core and non-core processing systems, including API-based integrations.

• Define project scope, develop detailed implementation plans, and manage timelines using Mastercard's global project coordination methodology.

• Coordinate internal and external resources, including technical and non-technical stakeholders.

• Manage multiple customer implementation projects simultaneously.

• Facilitate customer onboarding, host interface testing, certification, and go-live support.

• Provide expert guidance on Mastercard's APIs.

• Support post-implementation reviews and continuous improvement initiatives.
Qualifications
Technical Expertise

• Strong background in Information Technology, with knowledge of network infrastructure, system architecture, and application development.

• Proven experience with API integration.

• Familiarity with API testing tools.

• Understanding of data formats such as JSON and XML in payment environments.
Industry Knowledge

• In-depth knowledge of electronic payment transaction processing, including authorization, clearing, and settlement.

• Strong understanding of Mastercard's processing systems, message formats, and host interface testing services.

• Familiarity with the four-party model and Mastercard's transaction lifecycle.
Project Management

• Experience managing complex projects in matrixed organizations.

• Proficiency with project management tools and methodologies.

• Ability to manage change and adapt to evolving customer needs.
Communication & Collaboration

• Excellent verbal and written communication skills.

• Strong interpersonal skills and ability to build relationships with customers and internal teams.

• Experience delivering training and presentations to technical and business audiences.
Personal Attributes

• Self-starter with a proactive attitude and passion for continuous learning.

• Strong analytical and problem-solving skills.

• Comfortable working independently and collaboratively.
Language Requirements

• Fluent in English (required)

• Fluent in French and Arabic (required)
Why Join Us?
At Mastercard, you'll be part of a global team transforming the way the world pays. You'll work on cutting-edge projects, collaborate with top-tier professionals, and make a real impact on the future of commerce. We offer a supportive, inclusive, and innovative work environment where your ideas are valued and your growth is encouraged.

  • Specialist, Implementation

    il y a 1 jour

    Casablanca, Casablanca-Settat, Maroc Mastercard Temps plein 90 000  - 120 000  par an

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Senior Specialist

    il y a 2 semaines

    Casablanca, Casablanca-Settat, Maroc Midis Group Temps plein 45 000  - 55 000  par an

    Date: Sep 10, 2025Location:Casablanca, MACompany: Midis GroupVendor:Req ID: 1956Job TitleSenior Specialist HRJob ScopeThe Senior Specialist – HR is accountable for implementing effective people strategies through a close coordination with employees line managers and key stakeholders. S/He acts as a point of reference on all HR functional areas and...

  • Senior CX Operations Specialist

    il y a 2 semaines

    Casablanca, Casablanca-Settat, Maroc Arrow Electronics Temps plein 90 000 $US - 120 000 $US par an

    PositionSenior CX Operations SpecialistJob DescriptionTheSenior CX Operations Specialistis responsible for the operational execution of our global listening programs—Voice of Customer (VoC), Voice of Partner (VoP), and Voice of Engineer (VoE). This role ensures that feedback systems are standardized, integrated, and governed in a way that enables...

  • Senior CX Operations Specialist

    il y a 3 jours

    Casablanca, Casablanca-Settat, Maroc Arrow Electronics Temps plein 40 000  - 80 000  par an

    Position:Senior CX Operations SpecialistJob Description:The Senior CX Operations Specialist is responsible for the operational execution of our global listening programs—Voice of Customer (VoC), Voice of Partner (VoP), and Voice of Engineer (VoE). This role ensures that feedback systems are standardized, integrated, and governed in a way that enables...

  • Consultant Solution Dynamics 365 CRM Sénior

    il y a 2 semaines

    Casablanca, Casablanca-Settat, Maroc Inetum Temps plein 40 000  - 60 000  par an

    Description de l'entrepriseInetum est un leader européen des services numériques. Pour les entreprises, les acteurs publics et la société dans son ensemble, les consultants et spécialistes du groupe visent chaque jour l'impact digital : des solutions qui contribuent à la performance, à l'innovation et au bien commun.Présent dans 19 pays au plus près...

  • Consultant Solution Dynamics 365 CRM Sénior

    il y a 2 semaines

    Mechouar Casablanca, Casablanca-Settat, Maroc MAROC FER Temps plein 40 000  - 60 000  par an

    de l'entrepriseInetum est un leader européen des services numériques. Pour les entreprises, les acteurs publics et la société dans son ensemble, les consultants et spécialistes du groupe visent chaque jour l'impact digital : des solutions qui contribuent à la performance, à l'innovation et au bien commun.Présent dans 19 pays au plus près des...

  • Consultant Solution Dynamics 365 CRM Sénior

    il y a 2 semaines

    Casablanca, Casablanca-Settat, Maroc Inetum Temps plein 900 000  - 1 200 000  par an

    Description de l'entreprise Inetum est un leader européen des services numériques. Pour les entreprises, les acteurs publics et la société dans son ensemble, les consultants et spécialistes du groupe visent chaque jour l'impact digital : des solutions qui contribuent à la performance, à l'innovation et au bien commun.Présent dans 19 pays au plus...

  • Workday HR Implementation Specialist

    il y a 2 semaines

    Casablanca, Casablanca-Settat, Maroc Marsh Temps plein 1 200 000  - 2 400 000  par an

    Faites progresser votre carrière en apportant votre expérience en RH et paramétrage dans un environnement collaboratif.Marsh Mc Lennan recherche des candidat(e)s pour le poste ci-dessous en CDI basé à Casablanca.Consultant(e) Système d'Information RH ou FINANCE (H/F)Ce qui vous attend:Votre mission sera d'assister nos clients à la mise en place et au...

  • Senior Data Engineer

    il y a 2 semaines

    Casablanca, Casablanca-Settat, Maroc PROORGA CONSULTING Temps plein 900 000  - 1 200 000  par an

    [Besoin Urgent] – Senior Data Engineer (H/F) – Freelance | Secteur Distribution | Environnement Azure Data PlatformNous recherchons enurgencepour le compte de notre client, acteur majeur du secteurde la distribution, unSenior Data Engineer expérimenté, capable de concevoir, optimiser et maintenir despipelines de données performantsdans un...

  • Senior Specialist DC Ops

    il y a 1 semaine

    Casablanca, Casablanca-Settat, Maroc adidas Temps plein 40 000  - 80 000  par an

    PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:DC teams are responsible for monitoring and ensuring Distribution Center (DC) and Outbound (Last Mile) operations performance across all channels.The role will carry out Forecast & Planning, support fulfilment for Last Mile & Returns and measure & analyze DC performances focused on ecom channel. The...