Senior Program Operations Manager

Title: Senior Program Operations Manager

Location: Morocco

Division & Department: Oil and Gas Division, Program Operations Management

Position Reports to: Vice President, Program Operations Management

COMPANY VALUES:

All Authentix employees are expected to embrace our Company values in the performance of their respective tasks and duties.

Always with integrity.......Authentixians value:

• Teaming and collaboration
• Advancing science and technology - for a better world
• Dedicating ourselves to our clients' success
• Competing and winning in the marketplace

JOB SUMMARY:

The Senior Program Operations Manager, Morocco, will be responsible for managing the day-to-day operations of the fuel marking program in Morocco on behalf of Authentix as well as the direct supervision of the Authentix Morocco Team.

The Program Operations Manager will interface on a daily basis with our Prime Contractor and/or Client as required and will be responsible for maintaining client satisfaction by ensuring that contractual obligations are met. They are also responsible for program updates to the POM and PMO group based in the UK and US, as well as assisting in specific Authentix projects.

The role also requires support of the Authentix sales team and therefore require extensive travel within Morocco and internationally for training or support purposes.

SUMMARY OF ESSENTIAL JOB FUNCTIONS

The essential functions listed below are representative of the functions that must be performed in order to satisfactorily fulfill the purpose of this job. Additional functions and duties may be assumed or assigned from time to time.

• Manage day to day relationships with the consortium, the client and local partners by building and maintaining a good working relationship through regular communication with key stakeholders.
• Direct supervision of the Moroccan Team in their daily duties
• Proactively monitor the performance of the deployed solution, report to stakeholders and take corrective action if necessary.
• Interface with the Project Management Office and other internal departments as required to facilitate effective communications.
• Lead and manage specific Authentix projects as required
• Provide effective leadership and management
• Establish and report on key performance indicators (KPIs)
• Ensure regular audits are conducted in order to collect and report key data to write reports for internal and external use.
• Manage and coordinate the implementation activities as fuel marking operations expand to new terminals or distributors as needed.
• Manage and provide training to applicable personnel to include subcontractors, partners, regional agents and clients.
• Organize, manage and control the Authentix Standard Operating Procedures (SOP's) required for implementation and ongoing operations.
• Ensure equipment is operating within contractual agreed obligations
• Provide the Authentix Sales Team with all available support as requested
• Communicate project progress, timelines, status, schedules, risks, issues, and resolutions to stakeholders.
• Ensure compliance with corporate principles, values and policies
• Comply with health and safety policies and quality system

KNOWLEDGE, SKILLS AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required to satisfactorily perform the essential functions of this job.

• Graduate degree, preferable in Chemistry, related science, or business

• Experience with other downstream Oil & Gas activities including terminal administration or additive operations

• Effective leadership and management

• Organization, drafting, implementation and enforcement of Standard Operating Procedures (SOP's)
• Project management and service delivery expertise
• Ability to manage Customer and partner relationships

• Effective organizational skills and ability to prioritize workload effectively

• Knowledge of procedures, standards and application of validation and Knowledge and applications of safety procedures (e.g. COSHH)

• Proficiency in the use of all Microsoft programs with a specific requirement of intermediate to advanced skills in the use of Excel, PowerPoint, and Word
• Effective communicator

SPECIAL REQUIREMENTS

• Advanced language skills in French and English (written and verbal)

• Arabic speaker preferred, but not necessary

• Experience working directly in fuels distribution including operations, logistics or auditing.

• Ability to travel up to 30% within the Kingdom of Morocco
• Must live in the Rabat, Morocco area