Front Office Administrator
il y a 1 semaine
Location: Bouskoura Area
Department: Front Office / Administration
Job Summary
The Front Desk Operator serves as the first point of contact for students, parents, and visitors at BLC Coventry. This position involves managing reception duties, providing administrative and communication support, and ensuring the smooth day-to-day running of the centre. The role requires a professional, well-organised, and approachable individual who can maintain a welcoming and efficient front desk environment.
Key Responsibilities
- Welcome and assist students, parents, and visitors with professionalism and warmth.
- Answer phone calls, emails, and WhatsApp messages, ensuring quick and accurate responses.
- Handle student registrations, attendance records, and class schedules.
- Provide information regarding courses, teachers, and academic procedures.
- Process payments and issue receipts when required.
- Maintain accurate records and filing systems.
- Ensure the reception area remains tidy, organised, and presentable.
- Communicate effectively with the academic and administrative teams.
- Manage inquiries, complaints, or requests, directing them to the appropriate person if needed.
- Uphold confidentiality and handle student data responsibly.
- Support daily operations and any additional tasks assigned by management.
Requirements
- Previous experience in a similar front desk, administrative, or customer service role preferred.
- Strong communication and interpersonal skills.
- Good command of English (additional languages such as French or Arabic are an asset).
- Excellent organisational and multitasking abilities.
- Proficient in Microsoft Office and basic computer systems.
- Professional appearance, punctuality, and reliability.
- Ability to work effectively under minimal supervision.
- Must be currently living in Bouskoura.
Working Hours
- As per Coventry BLC schedule (may include evenings or weekends depending on class times).
Salary Range
- Between 3,000 DHS and 6,000 DHS per month, depending on qualifications, experience, and performance.
Job Type: Full-time
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