Customer Service Manager

il y a 5 jours

Casablanca, Casablanca-Settat, Maroc Ayvens Temps plein

At Ayvens, progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

Responsible for managing and planning vehicle orders, preparing on-board documents, reassigning traffic offences and managing returns.

Check the conformity of vehicule order (protocol discount, invoiced model, options, accessories).

Prepare and plan VN deliveries (vehicle documents to be prepared, accessories to be installed, logo and wrapping to be launched, etc.).

take charge of vehicle registration procedures and any other documents required for vehicle circulation

Pre-declare rental vehicles on the traffic offence tracking platform, and reassign offences not yet declared (including those concerning replacement vehicles) to the driver concerned.

Monitor and plan return vehicle tasks

Why Ayvens?  

With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

*ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.

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