customer service agent
il y a 17 heures
We're Hiring: Customer Service Agent
We are seeking a dedicated and empathetic Customer Service Agent to provide exceptional support to our clients. The ideal candidate will have excellent communication skills, problem-solving abilities, and a passion for helping customers resolve their inquiries efficiently while maintaining high satisfaction levels.
Location:
Casablanca, Morocco
Work Mode:
Work From Office
Role:
Customer Service Agent
What You'll Do
Handle customer inquiries via phone, email, and chat
Resolve customer complaints and technical issues promptly
Maintain accurate records of customer interactions
Provide product information and guidance to customers
Collaborate with internal teams to ensure customer satisfaction
Meet performance targets and quality standards
What We're Looking For
Excellent verbal and written communication skills
Strong problem-solving and analytical abilities
Patience and empathy when dealing with customers
Proficiency in multiple languages (Arabic, French, English preferred)
Previous customer service experience is a plus
Ability to work in a fast-paced environment
Ready to make an impact? Apply now and let's grow together
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