Technical Support Specialist

il y a 2 semaines


Rabat, Rabat-Salé-Kénitra, Maroc Fondation Arrawaj de la finance inclusive Temps plein 45 000  - 55 000  par an

Company Description

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Role Description

This is a full-time on-site role for a Technical Support Specialist located in Rabat. The Technical Support Specialist will be responsible for providing technical support, troubleshooting, and customer support. Daily tasks include addressing technical issues, analyzing problems, ensuring customer satisfaction, and maintaining documentation of support activities. The specialist will work closely with other departments to resolve complex technical problems.

Qualifications

  • Technical Support and Troubleshooting skills
  • Analytical Skills for problem-solving and diagnosing issues
  • Customer Support and Customer Satisfaction skills
  • Excellent communication skills, both written and verbal
  • Ability to work collaboratively in a team environment
  • Prior experience in a technical support role is a plus
  • Technicien spécialisé degree in Information Technology, Computer Science, or related field


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