Retail Sales Executive

il y a 2 heures

Casablanca, Casablanca-Settat, Maroc iSTYLE Maroc Temps plein

Job Title

Retail Sales Executive

Job Scope

The Retail Sales Executive is accountable for reflecting and maintaining a professional image of the store through promoting customer service excellence and using product knowledge and enhanced selling techniques to achieve monthly targets.

Main Duties and Responsibilities

  • Maintain a strong floor presence driving sales, promoting customer service excellence and attending to customers' needs
  • Establish solid relationships with customers, cross/upsell and deliver excellent product awareness
  • Ensure the shop is kept clean and tidy at all times
  • Maintain an awareness of all products, promotions, advertisements and new releases
  • Ensure proper display and visual merchandising standards according to communicated guidelines at all times
  • Assist in processing and replenishing merchandise and participate in the receipt of stocks
  • Recognize security risks and thefts and handle situations as fast and professionally as possible
  • Conform to all policies and procedures namely those regarding to payments and exchanges, security practices and loss prevention
  • Complete necessary trainings, enroll to training portals and maintain the latest certificates
  • Actively seek inputs from customers, efficiently address complaints and escalate when needed to reinforce service standards.

Position Requirements

Education

High School Diploma or a Bachelor's/Technical degree.

Experience

No previous experience needed.

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