Operations Coordinator

il y a 2 semaines

MACAS Casablanca Rue Othmane Bnou Affane, Maroc Maersk Temps plein

To provide 1st class level of customer service to our clients, professionally and efficiently always and in accordance with documented procedures. To liaise with other key parties including third party suppliers and other Maersk LNS offices around the world. Innovate and look for new ways to improve the service we provide to our customers and increase business efficiency. To work with the commercial client owners to ensure all parties are aligned regarding the service delivery expected and delivered.

We offer

An exciting role, part of a dynamic and international organization with the possibility to continuously apply and develop your competencies.

You will get international exposure: As part of your job you will be building relationships with high level stake-holders and cross functional teams across the globe.

As a performance-oriented company, we strive to always recruit the best person for the job – regardless of gender, age, nationality, sexual orientation or religious beliefs.

We are proud of our diversity and see it as a genuine source of strength for building high-performing teams.

Key Responsibilities:

  • Coordination the communication with the marine centers.
  • Manage relation with Husbandry agents , port operators and authorities
  • Coordinate and monitor terminals and agents to reduce idle time and improve berth/crane productivity.
  • Coordination with terminal for short shipment cases, and terminal Authorities of Special cargo operations .
  • Consolidation reports vs accurate data (Discharge/load) .
  • reception and control of Export documents received from shippers
  • handling the list of empty evacuation program and send the same to local customs
  • Documentation preparation and Follow up on port authority refund for vessel port dues.
  • Deliver the 2nd seal to customers if needed and coordinate the recharging
We are looking for

  • Good knowledge of logistics.

  • Excellent communication skills and the ability to communicate confidently for coordination with stakeholders.
  • Stakeholder management skills and relationship building.
  • Passion to drive closures & high-level customer service orientation – Customer Centricity.
  • Result orientation.
  • Well-organized when working under pressure.
  • Team player – Works together with others in the business unit to achieve results, fosters teamwork.
  • Good understanding of operational processes.
  • Conveys a sense of urgency and drives issues to closure, persists despite obstacles and opposition.
  • Positive and proactive attitude.
  • Good command of both oral and written English.

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