Operation Coordinator, Delivery

il y a 4 jours


Casablanca, Casablanca-Settat, Maroc Tesla Temps plein

What To Expect
As Delivery Operations Coordinator you will be responsible for the coordination of all deliveries within the assigned country and to meet or exceed targets. You will be responsible for ensuring smooth execution of deliveries that adhere to defined performance indicators, including and not exclusive to dwell, yield, costs per delivery, customer satisfaction and transactional accuracy. You will ensure Tesla locations are operationally effective and efficient, operating cross-functionally with sales, delivery and service.

You will work cross-functionality with Inside Sales & Delivery, Order Operations, Financial Services, Enterprise, Logistics, Service and other support teams to deliver vehicles in a timely manner while ensuring the highest levels of customer service are achieved.

You will mentor subordinates and operations teams to help achieve business goals and ensure staff needs are met.

What You'll Do- Provide visibility to the team to ensure, to ensure timely vehicle arrival at Tesla locations, vehicle turnaround time and quality standards, to provide convenient and smooth vehicle handovers.
- Oversee daily delivery operations, including and not limited to vehicle arrival, vehicle readiness and day of delivery.
- Assist in planning, forecasting, implementation, and follow-up of operational tasks.
- Oversee, manage and follow-up on delivery operational tasks and managing dwell, yield, costs per delivery, customer satisfaction and transactional accuracy.
- Manage and plan day to day delivery operations for both vehicle and customer flows.
- Work cross-functionally with other teams, especially Inside Sales & Delivery, Logistics, Service.
- Maintain constant focus on improving the Tesla delivery experience to maximize customer satisfaction.
What You'll Bring- Experience in Sales, Service or Operations.
- Proven ability to focus on problem-solving, operational efficiency and achieving results.
- Demonstrated ability to successfully manage a team of people from coaching to performance management.
- Ability to prioritize, manage multiple tasks and adhere to business-critical deadlines.
- Proven organizational, numerical, and analytical skills.
- Excellent written and verbal communication skills.
- Ability to develop collaborative relationships and communicate relevant information across all levels of the organization.
, Tesla



  • Casablanca, Casablanca-Settat, Maroc Tesla Temps plein

    What to ExpectAs Delivery Operations Coordinator you will be responsible for the coordination of all deliveries within the assigned country and to meet or exceed targets. You will be responsible for ensuring smooth execution of deliveries that adhere to defined performance indicators, including and not exclusive to dwell, yield, costs per delivery, customer...


  • Casablanca, Casablanca-Settat, Maroc Operation Smile Temps plein

    Role: Global Program Manager for Asia, the Middle East, and North AfricaDepartment: Global ProgramsLocation: Flexible: Remote in China, India, Thailand, Vietnam, Philippines, Pakistan, Jordan, Morocco, Palestine, UAE, and EgyptTravel: Regional Travel RequiredGeneral Description:The Global Program Manager for Asia, the Middle East, and North Africa will play...


  • Casablanca, Casablanca-Settat, Maroc Arrow Electronics Temps plein

    Position:Sales Operations Specialist (French Speaker)Job Description:About UsAt Arrow Electronics, we bring innovative technology solutions to market, helping businesses operate efficiently and grow in a constantly evolving global environment. Our collaborative teams work across functions and regions to deliver excellence in logistics, operations, and...

  • Coordinator, Access

    il y a 2 semaines


    Casablanca, Casablanca-Settat, Maroc Pfizer Temps plein

    Role SummaryPfizer's Access & Accord initiative is expanding equitable access to breakthrough medicines and vaccines across emerging markets through commercially sustainable partnerships. Building on a solid foundation, the program is entering a new phase of growth; scaling solutions across additional countries, therapeutic areas, and innovative partnership...

  • Operations Lead

    il y a 2 semaines


    Casablanca, Casablanca-Settat, Maroc Biotech Healthcare Temps plein

    Role Summary:The Ops Lead– Morocco is responsible for overseeing end-to-end operational, supply chain, logistics, procurement, financial coordination, and compliance activities for the Biotech Morocco entity. The role ensures smooth daily operations, timely supply to customers, accurate documentation, and adherence to regulatory and corporate standards,...


  • Casablanca, Casablanca-Settat, Maroc Bosch Temps plein

    Company DescriptionRobert Bosch Morocco is a growing company of the Bosch Group located in Casablanca, Morocco. With around two hundred associates, we operate in the business divisions Automotive Aftermarket, Power Tools, and Thermo Technology.At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich...


  • Casablanca, Casablanca-Settat, Maroc Bosch Africa Temps plein

    Robert Bosch Morocco is a growing company of the Bosch Group located in Casablanca, Morocco. With around two hundred associates, we operate in the business divisions Automotive Aftermarket, Power Tools, and Thermo Technology.At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our...

  • Call Center Operations Manager

    il y a 2 semaines


    Casablanca, Casablanca-Settat, Maroc ECOM IN AFRICA Temps plein

    Company DescriptionECOM IN AFRICA empowers individuals and businesses to start and expand their e-commerce ventures in African countries. The platform provides end-to-end solutions including product sourcing, warehousing, call center support, fulfillment, shipping, and cash collection. By unlocking access to untapped markets, ECOM IN AFRICA helps partners...

  • Event Operations Manager

    il y a 3 jours


    Casablanca, Casablanca-Settat, Maroc Supertech Group Temps plein

    Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?If yes, then this is the job you're looking for , is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility,...


  • Casablanca, Casablanca-Settat, Maroc Arrow Electronics Temps plein

    Position:Sales Operations Project SpecialistJob Description:Reporting to the Head of EMEA Sales Operations, this role will focus in the timely and successful implementation of new complex customer and company engagements.The role requires the individual to take a lead role in advising the strategic sales teams in how to match our systemic capability with the...