Hotel Manager
il y a 7 heures
Situé au cœur de Rabat, notre établissement 5★ incarne l'élégance, la sérénité et l'excellence du service à la marocaine. Véritable référence dans l'hôtellerie de luxe, nous offrons à nos hôtes des expériences uniques où hospitalité, raffinement et sens du détail se conjuguent harmonieusement.
Dans le cadre de notre ambition de renforcer notre position sur le marché, nous recherchons un Hotel Managerexpérimenté, visionnaire et orienté résultats, pour piloter les opérations quotidiennes et accompagner l'équipe vers un niveau d'excellence durable.
Missions principales
- Superviser l'ensemble des départements opérationnels : hébergement, restauration, housekeeping, maintenance, spa, sécurité et front office.
- Garantir une expérience client exceptionnelle en veillant au respect des standards de service les plus élevés.
- Assurer la rentabilité de l'établissement à travers une gestion rigoureuse des coûts, du chiffre d'affaires et des indicateurs de performance.
- Fédérer, motiver et développer les talents au sein des équipes – instaurer une culture de service, d'excellence et de bienveillance.
- Collaborer étroitement avec le Directeur Général et les départements commerciaux pour le développement de la notoriété et la fidélisation de la clientèle.
- Être ambassadeur de la marque et représenter l'hôtel lors d'événements, partenariats et visites officielles.
Profil recherché
- Diplôme en hôtellerie, management ou commerce (formation internationale appréciée).
- Expérience confirmée (minimum 8 à 10 ans) dans la gestion opérationnelle d'un hôtel 5 étoiles ou d'une propriété de luxe.
- Leadership inspirant, charisme naturel et sens du détail.
- Solides compétences en gestion financière et en management multiculturel.
- Maîtrise parfaite du français et de l'anglais ; l'arabe est un atout majeur.
- Présence élégante, excellente communication et forte orientation client.
Type d'emploi : Temps plein, CDI
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